What are the best aspects of this product?
With Phocas you can easily create and save reports, you can create dashboards, users, etc. Admins can make changes to different users, on the other hand, they are allowed to reset their passwords whenever they need. You can send data to different sources. You have access to different levels from a line level, in between and to the high level. Phocas gives you an ability to select and give responsibility to different users.
What aspects are problematic or could work better?
I believe they need to make the dashboards more clear, also you need to have an appropriate training and knowledge of the product if you want to make any changes by yourself. I would advise the team of Phocas to build advanced features for long term users.
What specific problems in your company were solved by this product?
With numerous informations Phocas create dashboard to help you with decisions much faster. Show information about the customers and/or products that decrease in sales. Give you an appropriate security parameters to deliver data. Produces information within a tight deadline.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year