What are the best aspects of this product?
I have easy access of the sales and profits and how my business is doing on the market including the information of the different time period e.g. I can easily get the information from previous year. The process itself is time-consuming, but now with Phocas I only spend an hour to gather information for each section of my company.
What aspects are problematic or could work better?
There is a lot of information about the software and its benefits but I don't have enough time to study it thoroughly.
What specific problems in your company were solved by this product?
Analyzes the customer trends and how much they spend, also, Phocas helps you to group the customers and gives information about the sales and profit margines for each customer and gives you clear view whether they need adjustment or not. You can make modification on profit and you can measure the given result with other data.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year