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User review of Phocas

Very friendly and helpful tool for our business

- by Felix

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I was really amazed how Phocas met our needs with its flexibility and comprehensiveness. We found Phocas helpful with our existing systems, which means it is portable and very easy to use. Their customer support service assisted with transformation of our data. Their mobile app is also very useful for my team, it allows access to our data from everywhere in the world.

What aspects are problematic or could work better?

When I used older version of Phocas there wasn’t a lot of ways in sharing queries.

What specific problems in your company were solved by this product?

Our staff can now easily dig into the data to get information about newest trends and opportunities for the purposes of our company. Phocas analyze individual customer trends and recognizes future trends from our customer so we can launch new product to the target market.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Wholesale

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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