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User review of Phocas

A very helpful business software

- by Conrad

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

One of the things I really like about Phocas is the instant report I get, also, whenever I have trouble using the app, the support team is always here to help. The dashboards show the amount of the entered orders and returns we did. In addition, with dashboard we can easily examine the branch and the employee. I really enjoy using the Phocas because shows how many changes the sales team made on prices.

What aspects are problematic or could work better?

In my opinion they need to work on their chart portion. I have trouble in creating charts, and unfortunately you cannot print them.

What specific problems in your company were solved by this product?

You get reports within seconds. What I used to do in ERP with putting the reports for hours now I only need few minutes with Phocas. I present Phocas to the owners of our company and using the app is a great relief for me and my IT department. My goal is to present Phocas to our sales teams and to increase our profit.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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