What are the best aspects of this product?
One of the things I really like about Phocas is the instant report I get, also, whenever I have trouble using the app, the support team is always here to help. The dashboards show the amount of the entered orders and returns we did. In addition, with dashboard we can easily examine the branch and the employee. I really enjoy using the Phocas because shows how many changes the sales team made on prices.
What aspects are problematic or could work better?
In my opinion they need to work on their chart portion. I have trouble in creating charts, and unfortunately you cannot print them.
What specific problems in your company were solved by this product?
You get reports within seconds. What I used to do in ERP with putting the reports for hours now I only need few minutes with Phocas. I present Phocas to the owners of our company and using the app is a great relief for me and my IT department. My goal is to present Phocas to our sales teams and to increase our profit.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?