What are the best aspects of this product?
It is so easy to be impressed by this software because everything I have been looking for is here. First off, it is so user-friendly and easy to navigate. I am impressed at how they have integrated Google reviews and social media in their software, as well as how they have made booking online easy. The appointment reminders are also a nice touch and one I appreciate. Another thing that I appreciate is how easy it is to reach out to their customer support team. The team also works fast and resolves issues promptly. Another thing I was impressed by was how their training was both thorough and also digestible. I also appreciate how the made the program accessible to me. I can access it either on my phone or on my computer, allowing me to always be aware of my schedule. The app on the phone even allows me to book someone or cash them out and that is very impressive.
What aspects are problematic or could work better?
It's hard for me to dislike anything about this software since they work quickly on any changes you suggest so that the software always ends up working great for you.
What specific problems in your company were solved by this product?
Our business ended up benefitting in a lot of ways from this program. We have become more organized since the software helps us keep up with client notes and also sends out regular appointment reminders. It has helped us provide better service to our clients, such as arranging hair replacement plans for them. It has also helped us track our advertising thanks to service packages for special offers. The software has also kept us visible to people thanks to reviews on Google and social media. Finally, it has also helped us to streamline our inventory count and re-orders.
Are you a current user of this product?
Yes
What is your company size?
N/A
What is your industry?
Consunmer Services
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