MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Share
Tweet
Share

Phorest Salon Software Review

Phorest Salon Software
Our score: 8.5 User satisfaction: 96%

What is Phorest Salon Software?

Phorest is an all-inclusive, cloud-based salon management software for nail and beauty shops, hair salons, and Spas. The application allows users to effortlessly manage their clients, appointments, stock, and staff. It’s a well-crafted solution that enables all salon owners to leverage the power of retention marketing. It provides powerful marketing tools that make it easy to increase client visits, average spend, and referrals.

The program utilizes reliable technology that virtually automates every step of your business. It helps you focus on the core salon business values to make your customers feel and look great. Phorest provides a reliable set of features which include: Client management, appointment management, Point of Sales (POS), Loyalty program, Inventory and stock control, Staff restoring and management, Reporting, Marketing suite and CRM, Social media management, and Training & support.

Overview of Phorest Salon Software Benefits

Phorest is designed to take the hassle out of managing and growing a salon business. Its marketing suite provides powerful marketing tools that help you get visitors in more often. The salon branded app puts your business on your clients’ Android and iPhone smartphones home screen. This triggers your clients to book appointments more frequently. The mobile app works in unison with the software to eliminate the trouble of double booking. With the app, customers view the staff on “Meet the Team” and can easily confirm how far they are from the next reward. This motivates the clients and lures them to rebook or bring more referrals.

The Phorest loyalty program “TreatCard” is the perfect technique to increase client’s average spend. The program rewards your customers with points every time they pay for a product or service in your business. When customers accumulate enough points, they get a service or product they have never had before for free. This is a revolutionized loyalty scheme that provides something familiar to your clients while promoting unprecedented financial benefit. The program incentivizes clients to share their 5-star review and enable you to optimize clients’ enthusiasm to grow business through word of mouth.

In addition, Phorest enables you to turn your customer into your business ambassadors, thanks to the reliable Social media management module. Clients are requested to rate the service after every appointment. If the rating is 4 or 5 out of 5, they are allowed to share it on social media platforms including Facebook, Pinterest, or Twitter. Then with the help of the online Reputation manager, you can easily monitor what people are saying about your business online.

Overview of Phorest Salon Software Features

  • Client management
  • Appointment management
  • Point of Sales (POS)
  • Loyalty program
  • Inventory and stock control
  • Staff restoring and management
  • Reporting
  • Marketing suite and CRM
  • Social media management
  • Training & support

Phorest Salon Software Position In Our Categories

Because companies have distinctive business-related demands, it is only reasonable that they steer clear of going for a one-size-fits-all, “perfect” solution. Nonetheless, it is almost impossible to discover such a software system even among well-known software systems. The sensible thing to undertake should be to set down the numerous chief aspects which need analysis including important features, pricing, skill levels of the employees, company size, etc. The second step is, you must follow through the research fully. Browse over some Phorest Salon Software reviews and explore the other software products in your list in detail. Such all-encompassing research ascertain you take out ill-fitting software products and subscribe to the system which meets all the tools your company requires.

Position of Phorest Salon Software in our main categories:

TOP 20

Phorest Salon Software is one of the top 20 Salon Software products

If you are interested in Phorest Salon Software it might also be beneficial to examine other subcategories of Salon Software listed in our database of B2B software reviews.

Since each company has particular business requirements, it is advisable for them to abstain from seeking a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a platform even among popular software applications. The smart thing to do would be to list the various essential factors that require consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your groundwork thoroughly. Read some Phorest Salon Software Salon Software reviews and check out each of the other apps in your shortlist in detail. Such comprehensive groundwork can make sure you reject ill-fitting applications and choose the solution that presents all the aspects you require for business success.

How Much Does Phorest Salon Software Cost?

Phorest Salon Software Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Phorest salon software offers a quote based pricing model. Contact the company to know more of their enterprise pricing details and other product information.

User Satisfaction

Positive Social Media Mentions 71
Negative Social Media Mentions 2

We realize that when you make a decision to buy Salon Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Phorest Salon Software reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Phorest Salon Software. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Phorest Salon Software Alternatives

Top Competitors To Phorest Salon Software By Price

Trending Salon Software Reviews

Product name:
Score:
Satisfaction:

Phorest Salon Software Comparisons

Phorest Salon Software user reviews

Helpful especially with reports

Read full review >
Marcelle
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.11.2019 Company Size: Industry: Apparel & Fashion

This is what I’ve been looking for

Read full review >
Carol
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.11.2019 Company Size: 11-50 Employees Industry: N/A

Both technology and service are outstanding

Read full review >
Tiara
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.11.2019 Company Size: 11-50 Employees Industry: N/A

Navigating this is a breeze

Read full review >
Uriel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.11.2019 Company Size: Industry: Health, Wellness and Fitness

Really a tier above other similar programs

Read full review >
Dashawn
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: Industry: Consumer Services

What are Phorest Salon Software pricing details?

Phorest Salon Software Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Phorest salon software offers a quote based pricing model. Contact the company to know more of their enterprise pricing details and other product information.

What integrations are available for Phorest Salon Software?

Phorest integrates with the following applications:

  • Snapchat

Phorest Salon Software average rating:

Average score
4.3/5 (14 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Carol

PROS: I’ve been in the business for several years now and I have to say that there are a lot of bad booking systems out there. This is why I was very impressed with this software when I started using it because it addressed all the issues I had with the other systems I had been using. I literally couldn't ask for more when it comes to the features that it offers. I've had success after success with this software, even if making the transition to it was a little bumpy. To top it all off, I have encountered nothing but kindness, diligence, and in-depth knowledge from their customer support team whenever I approached them.

CONS: If there is anything that can be improved here, it is the overall experience with the app version. It could be more intuitive. When you compare it to the computer version, the app is much harder to operate.

Reviewed 5 months ago

Read full review >

The least favorable review

Lora

PROS: There are a lot of things to like about this software but one that stood out to me is how appointments can be set so easily. I know our customers like that and I like it as well.

CONS: I would like them to include a feature that tracks how many hours an employee still has to put in so that their Pensum is fulfilled.

Reviewed 7 months ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Helpful especially with reports

Read full review >
Marcelle
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.11.2019 Company Size: Industry: Apparel & Fashion

PROS: Being able to stay on top of everything is the thing that I love the most about this software. Their section on reports keeps me up to date with what is happening in the salon, so I am always aware even if I am not physically there. I also appreciate the reviews feature of the software since it has driven up positive reviews for my business. We've received numerous good reviews on Google since we started using this, which is a big help in building a name for ourselves.

CONS: An improvement I'd like to see in the future is the ability to let my team members since their numbers, while at the same time hiding the numbers of other members from them. I believe in letting my workers seeing how much they are making, but the current version of this software requires me to give them access to everything and that is not something I am comfortable with.

What do you think about this review? Great Poor

This is what I’ve been looking for

Read full review >
Carol
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: I’ve been in the business for several years now and I have to say that there are a lot of bad booking systems out there. This is why I was very impressed with this software when I started using it because it addressed all the issues I had with the other systems I had been using. I literally couldn't ask for more when it comes to the features that it offers. I've had success after success with this software, even if making the transition to it was a little bumpy. To top it all off, I have encountered nothing but kindness, diligence, and in-depth knowledge from their customer support team whenever I approached them.

CONS: If there is anything that can be improved here, it is the overall experience with the app version. It could be more intuitive. When you compare it to the computer version, the app is much harder to operate.

What do you think about this review? Great Poor

Both technology and service are outstanding

Read full review >
Tiara
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.11.2019 Company Size: 11-50 Employees Industry: N/A

PROS: As a piece of technology, this is remarkable. I like the app and the feature that reconnects us with clients. The ease with which appointments can be set with this software is also something that I appreciate.

CONS: A simple improvement that they can make is to give us the ability to open multiple tabs since you can't do that in the current version of the software.

What do you think about this review? Great Poor

Navigating this is a breeze

Read full review >
Uriel
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.11.2019 Company Size: Industry: Health, Wellness and Fitness

PROS: If you're looking for software that is user-friendly and easy to navigate, this is the one. There are many features that I like, such as how it sends out client confirmation emails and text. I also appreciate that I can add birthdays, addresses, and other information to a client's profile. Another thing that I appreciate is how it can connect to social media and how it allows clients to post their reviews of our service.

CONS: Lagging is something we've encountered a few times. I also think that their customer support team can still be improved because it often takes them some time before they can resolve issues you raise to them.

What do you think about this review? Great Poor

Really a tier above other similar programs

Read full review >
Dashawn
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 30.10.2019 Company Size: Industry: Consumer Services

PROS: We were using different software before this one and I have to say there's a big advantage when using Phorest. With the previous software, none of our issues got resolved. We are happy with Phorest's customer support, we always get a prompt reply and effectively resolve the problem we may be having while using the software. I am also impressed with the marketing solutions it offers plus our clients are enjoying the convenience of booking online without any hassle. I love the detailed reports too.

CONS: One thing I'd like to see them add is a place where the client's card information can be stored. I am also not a big fan of the online booking fees and the fact that the fees I have to pay for it are international. Another thing they could add is birthday reminders because it is tedious to have to go to each person's profile just to find out when their birthday is. They could also improve the Pay aspect of this software. We had an instance where the software added a 20 percent tip on all the products bought by the customer. We've referred this concern to the customer support and I'm looking forward to the improvement.

What do you think about this review? Great Poor

Gives me a lot of control

Read full review >
Florian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.10.2019 Company Size: 51-100 Employees Industry: N/A

PROS: As a business owner, I appreciate how much control the software gives me, especially when it comes to what employees can and can't do on the system. The software is very user-friendly and intuitive. I also like that it is cloud-based since all the employees can easily look at their schedules.

CONS: This could be the top system in the world if it made a few changes, especially when it comes to the salon customer's point of view. As of now, the software caters too much to the perspective of the stylist or the salon owner.

What do you think about this review? Great Poor

I love the features

Read full review >
Magnolia
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 26.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: When a software performs this consistently it's hard not to be impressed. Other things that I was really impressed by include how user-friendly this software is, as well as how quick to resolve issues their customer service team is. The added features, brand app, and text messages are also appreciated.

CONS: We encountered an issue when we tried to import our clients' birthdays because the software did not support the date format we were using. I think one improvment that the software can introduce is to make it possible to have a UK and USA version. I'd also like more of our issues with the branded app looked at and resolved. Another area where they can improve is with the transition process, because I feel like it was not comprehensive and clear enough.

What do you think about this review? Great Poor

Work has been made better by this

Read full review >
Noble
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.10.2019 Company Size: Industry: Consumer Services

PROS: I most appreciate how this software made my work life easier. I am impressed at how well they conducted their training and how responsive their customer support team is. Features like integrated credit card processing and marketing, online booking, and reports are some of the other things that impress me about this software as well.

CONS: A couple of changes can be made to make the software better. I think they should look into improving their tipping as it tips on the total, making the customer pay more. I also think they should look into their use of military time as it can be confusing. They can also make it easier for clients to see their booked appointment. Currently, they have to log in to be able to see that.

What do you think about this review? Great Poor

Customer service is great

Read full review >
Marielle
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2019 Company Size: Industry: Consumer Services

PROS: I am impressed by how open and willing to help their customer service team is. Any issues we've had have been resolved quickly and promptly. I also appreciate how helpful their training team was, whether they were training the front desk or the owner. It was impressive how much knowledge they had of their software and how confident they were in teaching it to us.

CONS: This software should learn to adapt to the salons they want to serve, rather than have salons adapt to them. I own a salon that pays on commission, so I can't possibly be charged for using the software for online bookings. I chose to pay the flat fee instead because I was told it would include everthing but that has not been the case. I think it is the software that should be shouldering the cost or they should adapt to the way the salon does their business.

What do you think about this review? Great Poor

A great experience

Read full review >
Alexzander
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 10.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: There are a lot of things I like about Phorest. I mostly like that it consistently performs well. The customer support they provided is very helpful and responsive. I'm also enjoying its simple and easy interface, as well as its added features, the branded app, as well as its text messages.

CONS: It'll be great if they can fix the issue between using the USA and the United Kingdom, specifically the date format. It messes up our clients' birthdate data, we ended up having a problem with exporting it. More helpful info on the branded app, it feels like we could not maximize its use due to limited knowledge. It'll be very much helpful too if they can give heads up on the transition process.

What do you think about this review? Great Poor

Consistently reliable.

Read full review >
Pearline
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: Health, Wellness and Fitness

PROS: It took us quite a while before we decided to use this software since we had to compare it with the other salon software out in the market. We ended up choosing this one because we were impressed by a lot of things. Just some of the things we were impressed by include their text reminders, their Reconnect feature, how the software handled day to day operations, the software's customer service aspect, and just how user-friendly this software was. We were already won over after the initial training.

CONS: I do wish it was easier to reach their customer service team. Currently, we have to book an appointment to speak with them and some issues need to be resolved immediately.

What do you think about this review? Great Poor

Salon software that is so easy to use

Read full review >
Doug
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2019 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I appreciate how easy it is to set up and move appointments with this software. All I need to do is to drag an appointment, and voila! The timing of the appointment is changed and I don't even need to open the ticket. This is a feature that I am impressed with.

CONS: There is an aspect of this software that can be frustrating. When you're viewing your schedule on the phone, you can only see week by week. This can be very tedious when you want to see what you'll be doing months in advance. I hope they include this view in a future version because what I do know is to scroll week by week until I get to the desired period and that is such a big waste of time.

What do you think about this review? Great Poor

Everything we need is here

Read full review >
David
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2019 Company Size: Industry: Consunmer Services

PROS: It is so easy to be impressed by this software because everything I have been looking for is here. First off, it is so user-friendly and easy to navigate. I am impressed at how they have integrated Google reviews and social media in their software, as well as how they have made booking online easy. The appointment reminders are also a nice touch and one I appreciate. Another thing that I appreciate is how easy it is to reach out to their customer support team. The team also works fast and resolves issues promptly. Another thing I was impressed by was how their training was both thorough and also digestible. I also appreciate how the made the program accessible to me. I can access it either on my phone or on my computer, allowing me to always be aware of my schedule. The app on the phone even allows me to book someone or cash them out and that is very impressive.

CONS: It's hard for me to dislike anything about this software since they work quickly on any changes you suggest so that the software always ends up working great for you.

What do you think about this review? Great Poor

A user-friendly program

Read full review >
Lora
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: There are a lot of things to like about this software but one that stood out to me is how appointments can be set so easily. I know our customers like that and I like it as well.

CONS: I would like them to include a feature that tracks how many hours an employee still has to put in so that their Pensum is fulfilled.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Nestor Gilbert
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.