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Phrase Review

Phrase
Our score: 8.3 User satisfaction: 100%

What is Phrase?

Phrase is a translation management software designed to create or provide multilingual content for local files online. It aims to solve issues in localization for software developers and strive for even simpler solutions to the typical tasks of localization managers and translators of software alike. It continuously aims to eliminate any unnecessary steps in the regular localization processes and make software localization simpler in every way.

Starting out as a prototype named “phrase”, Phrase now serves hundreds of businesses in over 40 countries and is growing rapidly. It provides multilingual content for various websites, as well as for mobile and desktop applications.

Overview of Phrase Benefits

Phrase provides a Translation Center which is the central dashboard of the user’s translation project. The dashboard is designed for speed, is easy to use and is full of practical tools such as to edit and convert localization files online. Everything simply works in the browser, so no installation, dependencies, or updates are needed. It also offers a versatile, flexible, and powerful search and fun and easy collaboration.

Phrase also offers an In-Context Editor that provides translators with useful contextual information which improves overall translation quality. It turns any process into a continuous localization process, taking into account that each process is slightly different. A fully-featured API allows users to integrate the service into the software’s workflow. Users are given an option to either work with a team of translations of their own or order professional translations from Phrase’s translation partners.

Phrase projects can be synced automatically with the user’s GitHub repository. There is a feature as well that lets the software remember the changes made to translations, making it easy to look up older versions and restore them if needed. It supports a great number of localization file formats that can be run across various platforms and programming languages in existence.

Overview of Phrase Features

  • Efficient Search
  • Extensive Permission Management
  • Pluralization Support
  • Tags
  • Change Tracking / Version Control
  • Machine Translation
  • Right-to-Left support
  • UTF-8 support
  • Translation Memory
  • Style Guide
  • In-Context Editor
  • Notifications
  • GitHub Sync
  • API
  • Placeholder Detection and Validation
  • Format Conversion
  • Professional Translation
  • Real-time statistics
  • Emoji Support
  • Reporting
  • Client Libraries & Plugins
  • Glossary

Phrase Position In Our Categories

Because businesses have their own business-related requirements, it is sensible they avoid selecting a one-size-fits-all, ”best” business program. Nonetheless, it is nearly futile to try to stumble on such a software solution even among popular software systems. The sensible thing to do can be to write down the varied significant factors that need consideration such as essential features, costing, skill competence of staff, business size, etc. Next, you should follow through your product research exhaustively. Browse through some Phrase evaluations and explore the other software products in your list more closely. Such detailed research makes sure you steer clear of mismatched applications and subscribe to the system that includes all the features your business requires.

Position of Phrase in our main categories:

TOP 10

Phrase is one of the top 10 Translation Software products

If you are interested in Phrase it might also be sensible to investigate other subcategories of Translation Software listed in our database of SaaS software reviews.

Enterprises have unique wants and requirements and no software platform can be perfect in such a condition. It is useless to try to find a perfect off-the-shelf software system that meets all your business needs. The wise thing to do would be to adapt the application for your special requirements, staff member skill levels, budget, and other factors. For these reasons, do not hurry and subscribe to well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your research, check out each short-listed application in detail, read a few Phrase Translation Software reviews, contact the seller for explanations, and finally choose the app that provides what you need.

How Much Does Phrase Cost?

Phrase Pricing Plans:

Free Trial

Lite

$170/month

Pro

$561/month

Exclusive

$1,020/month

Phrase offers three plans from starter to enterprise pricing. Here’s an overview:

Lite – $140/month (annual billing) or $170/month

  • Branching Support
  • All Formats included
  • API, GitHub & Bitbucket Sync
  • Mobile SDK for 200,000 MAU
  • Simple Review Workflow

Pro – $462/month (annual billing) or $561/month

  • Lite Features
  • Sketch Plugin
  • Advanced Review Workflow
  • Automatic translation Autopilot
  • Translation Memory and Glossary
  • Mobile SDK for 1,000,000 MAU

Exclusive – $840/month (annual billing) or $1,020/month

  • Custom Service Level Agreement
  • Mobile SDK for 1,200,000 MAU
  • Sketch Plugin
  • API, In-Context Editor & Translation Center
  • Personal Account Manager

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Translation Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Phrase reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Phrase. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • German

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Phrase Comparisons

Phrase user reviews

Good user experience

Read full review >
Delaney
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.12.2019 Company Size: More than 100 Employees Industry: N/A

The ultimate product translation app

Read full review >
Alf
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.11.2019 Company Size: More than 100 Employees Industry: N/A

Easy ollaboration with the team

Read full review >
Leif
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 20.11.2019 Company Size: More than 100 Employees Industry: N/A

Amazing translation solution ever!

Read full review >
Serena
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.11.2019 Company Size: 1-10 Employees Industry: N/A

Online translation is easier

Read full review >
Narciso
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.11.2019 Company Size: More than 100 Employees Industry: N/A

What are Phrase pricing details?

Phrase Pricing Plans:

Free Trial

Lite

$170/month

Pro

$561/month

Exclusive

$1,020/month

Phrase offers three plans from starter to enterprise pricing. Here’s an overview:

Lite – $140/month (annual billing) or $170/month

  • Branching Support
  • All Formats included
  • API, GitHub & Bitbucket Sync
  • Mobile SDK for 200,000 MAU
  • Simple Review Workflow

Pro – $462/month (annual billing) or $561/month

  • Lite Features
  • Sketch Plugin
  • Advanced Review Workflow
  • Automatic translation Autopilot
  • Translation Memory and Glossary
  • Mobile SDK for 1,000,000 MAU

Exclusive – $840/month (annual billing) or $1,020/month

  • Custom Service Level Agreement
  • Mobile SDK for 1,200,000 MAU
  • Sketch Plugin
  • API, In-Context Editor & Translation Center
  • Personal Account Manager

What integrations are available for Phrase?

Phrase integrates with API, GitHub, and Bitbucket.

Phrase average rating:

Average score
4.6/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Adolph

PROS: I like that we can efficiently organize different language-based apps and share the translated works to different people across different countries. Phase provides high-quality translations that our final users can take advantage of.

CONS: Not actually a big deal, but if given a chance I would suggest them to enhance the translator UX. We all know that the translator is automated, so I think it would be better if its interface is more user-friendly to help users start utilizing it faster and shorten the span of learning it.

Reviewed 5 months ago

Read full review >

The least favorable review

Alf

PROS: We have used other translation tool before, and we’re not satisfied with the way it works. Good thing, PhraseApp comes! It works perfectly when I need to collaborate it with product translation. This is by far the most reliable tool when it comes to translation jobs.

CONS: It could have been better if the highlighting of the edited locale, the key, and the source locale is enhanced during the translation. This is essential because sometimes it’s possible to translate into bad locale or even mix the key with source translation.

Reviewed 3 months ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Good user experience

Read full review >
Delaney
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 09.12.2019 Company Size: More than 100 Employees Industry: N/A

PROS: PhraseApp is perfect for beginners. Its simplicity and intuitiveness are the things I like the most. I used the app without any trouble until now. It even makes collaboration with the team faster and working with the project easier with its helpful features.

CONS: I have a good experience using PhraseApp. I can’t tell any problem, but instead, I recommend it to someone who’s looking for a translation solution for his/her project.

What do you think about this review? Great Poor

The ultimate product translation app

Read full review >
Alf
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 27.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: We have used other translation tool before, and we’re not satisfied with the way it works. Good thing, PhraseApp comes! It works perfectly when I need to collaborate it with product translation. This is by far the most reliable tool when it comes to translation jobs.

CONS: It could have been better if the highlighting of the edited locale, the key, and the source locale is enhanced during the translation. This is essential because sometimes it’s possible to translate into bad locale or even mix the key with source translation.

What do you think about this review? Great Poor

Easy ollaboration with the team

Read full review >
Leif
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 20.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: PhraseApp allows seamless integration, and this capability lets everyone in the team view the advancement of their peer’s work. Its user interface is intuitive—and this means that it is easy to use and you can save an ample of time learning it. Automated translation is also amazing.

CONS: I can’t say that I don’t like it, but there its context menu is the one I don’t use too often. This is the reason why I haven’t appreciated its functions much, but I am hoping to make it useful in the future.

What do you think about this review? Great Poor

Amazing translation solution ever!

Read full review >
Serena
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 18.11.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Phrase works smoothly—easy to configure and runs without any trouble. Besides a competitive pricing plan, its customer support is also amazing in bringing help whenever we encounter problems.

CONS: We’ve been using Phrase for several years, and the fact that we stick to this solution means we have a good experience using it. No issue at all!

What do you think about this review? Great Poor

Online translation is easier

Read full review >
Narciso
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.11.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I like that PhraseApp allows multiple members of the team to work on translations at the same time. This makes the process makes easier for us. Also, we get constant updates when new feature release is on. Even better, users can find all words and translate them in a context.

CONS: I have a little complaint about the search function of the app in all locales. I think it would be better if they included an advanced function for word searching purposes.

What do you think about this review? Great Poor

No steep learning curve!

Read full review >
Jennifer
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 16.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I like that Phrase is simple and easy to use for team collaboration. Tasks can be divided per team and each member can track translations easily. Phrase is also integrated with other services, which made it more useful, efficient, and helpful for developers like us. The team behind this solution also provides prompt answers whenever we have concerns.

CONS: I don’t have major problems using Phrase, but I just want to suggest something that could help improve its functions even more. Maybe adding Gitlab integration could make it better.

What do you think about this review? Great Poor

Great solution to build UX for all types of users

Read full review >
Carmen
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I like that the Phrase team continues to improve the app and deliver the best service to its users. As with the app’s function, I like that I can easily get the translated text contents, so I will see how they appear in our project.

CONS: The app is good, but I wish there’s a convenient and easy to locate search field available elsewhere. It takes a few clicks before we could come to a search field.

What do you think about this review? Great Poor

This translation management app is the greatest

Read full review >
Adolph
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: I like that we can efficiently organize different language-based apps and share the translated works to different people across different countries. Phase provides high-quality translations that our final users can take advantage of.

CONS: Not actually a big deal, but if given a chance I would suggest them to enhance the translator UX. We all know that the translator is automated, so I think it would be better if its interface is more user-friendly to help users start utilizing it faster and shorten the span of learning it.

What do you think about this review? Great Poor

Helpful solution for developers

Read full review >
Meta
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.10.2019 Company Size: More than 100 Employees Industry: N/A

PROS: I like that Phrase functions well for developers. It has a good API, and its live editing translation feature is very useful since users can now directly see what changes they implemented on the project.

CONS: So far, everything is good. I have no issue with the app. It works well and provides me good experience.

What do you think about this review? Great Poor

Great software with great functionality

Read full review >
Paul
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 11-50 Employees Industry: N/A

PROS: Its design is one of the aspects that capture my attention most. The loading and saving process is just so light. I also like the new feature they included in the app—the summary of all jobs for all our projects. This fantastic feature is useful, and it comes with complete functionality that I need to get my work done. Kudos to the Phrase team!

CONS: I have a good experience using this solution, but I just wish they could also include an invoicing feature in the future.

What do you think about this review? Great Poor

Easiest to use translation platform ever

Read full review >
Amanda
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 10.09.2019 Company Size: More than 100 Employees Industry: N/A

PROS: Of all the solutions I’ve come across, this one is by far the easiest to use. It is user-friendly and intuitive. It provides you a clearer picture of all your tasks like it shows what you need to translate within each group. We can also structure the contents well, as we can organize multiple projects by labeling them accordingly.

CONS: Projects should be published automatically after applying some changes—and not deployed one by one. Also, the projects’ translation should be shown in a specific market and not in general. If this is implemented, users would definitely find new contents without any trouble and not search for them one by one.

What do you think about this review? Great Poor

I like this translation management platform

Read full review >
Marjorie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: I like that they always update the app with new features and tools to further improve our works. My company has been using this app for several years now, and all the updates have brought the quality of our work to a whole new level.

CONS: I don’t like that their plans are merely focused on enterprise levels. When small companies or freelance developers want to use this app, they have to apply for an open-source license. I wish they could also offer something to small businesses.

What do you think about this review? Great Poor

Phrase team helped restore our lost data

Read full review >
Rozella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2019 Company Size: 1-10 Employees Industry: N/A

PROS: We accidentally lost some of our data due to recklessness, and we haven’t realized that it’s happening already. Phrase helped team us recover our data and get everything back into its proper place. Thanks for their help!

CONS: I don’t have an issue using this platform. It is easy to use and implement, making it a user-friendly platform for newbies and seasoned developers.

What do you think about this review? Great Poor

Greatest tools so far!

Read full review >
Alvis
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.09.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: I like that Phase customer support is responsive to all our concerns. When it comes to how the app works, I like that I can easily organize keys through UI and push or pull them via CLI in the pipeline. It has auto-pilot functionality that helps translate all keys for all locale using Google translator.

CONS: I am having a little trouble with the system implementation, but we’re just thankful that the customer support solved it immediately.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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