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User review
of Pinnacle Cart
PinnacleCart: Great for our business!
-
by Curtis Gardner
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great. Benson is the best!
What aspects are problematic or could work better?
Set-up can be challenging, but that's pretty typical. The other system we used was like that.
What features/services would you like to see in future versions of this product?
More designs. It has a lot of cool things in it.
What specific problems in your company were solved by this product?
Recurring billing--love it.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Farming
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
I don't want to say.
Why did you decide to change it?
It wasn't working for us and support wasn't good
Are you satisfied with the change?
Very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to easily operate our online store without coding skills.
- It has improved our revenues by driving more traffic to our online store.
- It helps us offer a comfortable shopping experience to buyers on our website
- It has boosted our marketing and promotion campaigns.
- It helps us understand the browsing and purchasing patterns of our website visitors.
PRICING & COSTS
What was the cost of implementing this product?
$45 a month
What is your total annual cost for using this product?
Not much more than the monthly cost.
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Shopping Features
Product recommendation very good
4
Shopping cart feature amazing
5
Automation of the checkout process amazing
5
Multiple payment gateway integration amazing
5
Currency conversion very good
4
Other Features
Search and find facility amazing
5
Ability to list new products with their descriptions and images amazing
5
Design templates very good
4
Central database amazing
5
Blog integration very good
4
Marketing and promotion amazing
5
Reporting and analysis amazing
5
Ad tracking tool amazing
5
Auto responder technology amazing
5
Email newsletter subscriptions amazing
5
Order management amazing
5
Stock control (out-of-stock notifications) amazing
5
