What are the best aspects of this product?
I settled for this tool to help me manage my sales effectively. Pipedrive has not disappointed in any way. It helps me to develop better CRM software for my business which is bliss. Since I am all about lead generation and management, I can use this product to give me just that. It focuses in better and modern CRM solutions which have come to bring results in terms of sales. It is easy to use and does not have any redundant functionality to it which is convenient. It has a highly responsive customer support plus easy to collaborate with other team members on the same platform.
What aspects are problematic or could work better?
The tool works fine in terms of the features. There is nothing major to point out that I dislike about this product. However, I can suggest a few things that if they were added it will favor me in terms of my needs. There should be more analytics in the system. The developers should include more analytics to help forecast sales and determine how many people are looking at my product or website. Also, the billing functions should improve in the sense that you will be able to analyze and track payments, tariffs, prices and account receivables within your business.
What specific problems in your company were solved by this product?
It has allowed us to be efficient in terms of sales. We are able to coordinate the sales team while they share data within the platform. With Pipedrive we can store and accumulate data about customers and analyze them according to our strategy. It helps us to collect contacts and activities clients are involved during the process of trying to close a sale. With this product, it is possible to predict and set up a working strategy for our team. It provides a reliable support and control for our team to work in an effective environment. The collaboration among our sales team is bliss as it helps them to be more productive in their work.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Information Services
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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