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User review of Pipedrive

Easy to collaborate among sales team members

- by Delia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I settled for this tool to help me manage my sales effectively. Pipedrive has not disappointed in any way. It helps me to develop better CRM softwarefor my business which is bliss. Since I am all about lead generation and management, I can use this product to give me just that. It focuses in better and modern CRM solutions which have come to bring results in terms of sales. It is easy to use and does not have any redundant functionality to it which is convenient. It has a highly responsive customer support plus easy to collaborate with other team members on the same platform.

What aspects are problematic or could work better?

The tool works fine in terms of the features. There is nothing major to point out that I dislike about this product. However, I can suggest a few things that if they were added it will favor me in terms of my needs. There should be more analytics in the system. The developers should include more analytics to help forecast sales and determine how many people are looking at my product or website. Also, the billing functions should improve in the sense that you will be able to analyze and track payments, tariffs, prices and account receivables within your business.

What specific problems in your company were solved by this product?

It has allowed us to be efficient in terms of sales. We are able to coordinate the sales team while they share data within the platform. With Pipedrive we can store and accumulate data about customers and analyze them according to our strategy. It helps us to collect contacts and activities clients are involved during the process of trying to close a sale. With this product, it is possible to predict and set up a working strategy for our team. It provides a reliable support and control for our team to work in an effective environment. The collaboration among our sales team is bliss as it helps them to be more productive in their work.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.