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User review of Pipedrive

Increases visibility of your sales processes

- by Oliver

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It has everything you may need to improve your sales. It offers a reliable platform on which you can manage sales pipeline without much hustle. I like the view that this tool comes with as I can check which leads to go with and what to do on my next move. Also, the activities feature equips me with enough knowledge to see who recently bought at my store or visited my site. With that kind of information, I will be able to know which lead I have to follow up so that I can convert them into buying customers. Due to this, I am able to manage lead and clients in the best way possible while I take care of conversion for improved sales. It also helps me with planning.

What aspects are problematic or could work better?

It is an all-round reliable tool for your leads and client management. If you want to improve the buying behavior of your existing customers and invite more to be buying customers, then this tool does the magic. However, I have a problem with how it sends a warning signal if a potential lead does not convert within a set timeframe. It turns to red once the time you have set for the customer to make purchase lapses. The red color proves to be annoying on my part. I would appreciate another color or way to inform me that the client did not make purchase within the timeframe I had set earlier.

What specific problems in your company were solved by this product?

It is the best tool so far for me when it comes to managing sales within the company. It offers seamless support for sales teams when they want to know what is going on. The activities section gives you an overview of what will take place in a certain day or week. With such analysis and forecast on your sales expectations, you will be able to plan ahead and be ready for what will happen. It helps you to know which leads to follow once you check the activities section. Pipedrive has become a sales driver for the tech company I work for. It has thus improved how we manage leads and convert them, into sales.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.