It is ideal for small businesses

What are the best aspects of this product?

It is mobile friendly which adds to the flexibility of use. You can use the application while on the move, which allows you to customize your workspace and manage projects on the go. The free version makes things better especially for small businesses as they get time to learn what the software has to offer. On top of that, they have great customer service when you experience problems in customizing some of their features.

What aspects are problematic or could work better?

Although the customer service was spot-on, customizing the product features to your needs can sometimes be overwhelming. However the tool does not work well on Edge and IE as it does on Chrome.

What specific problems in your company were solved by this product?

It helps to make things work for the better in tracking and management of leads for any small business. You can work with a small team and communicate with ease while ensuring their accountability.

Are you a current user of this product?

Yes