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POS Nation Review

POS Nation
Our score: 8.8 User satisfaction: 77%

What is POS Nation?

POS Nation is an all-in-one Point of Sale (POS) system built to the specific needs of retailers, and specialty stores like tobacco shops, liquor stores, convenience stores, and specialty groceries. This POS software is acclaimed as an easy-to-use, powerful, and intuitive platform that enables small and midsized businesses to manage single or multi-location stores with total ease.

POS Nation understands very well that each business is unique which is why it has a very hands-on approach in helping you design the POS system specifically for you. It features a POS system Build and Price tool which you can fill up to get a free quote. Its in-house customer support will guide you through every process of planning, acquiring and setting up your point of sale solution. The support team, who are certified experts in their field and familiar with each unique business we cater services to, will also assist you when you run into trouble anytime, thanks to their 24/7 availability.

It’s also equipped with a series of inventory-related features that are not usually found in other similar solutions. This includes inventory tracking by departments and categories as well as automatically setting reorder points for items that are low on stock. When this occurs, purchase orders can then be issued to your vendors. The system would also automatically take care of the heavy lifting related to monitoring items such as taking into account the products that were sold individually but were bought in bulk. This is also particularly helpful if you want to determine which products are making money for your business and which ones are sitting on the shelves for so long.

POS Nation provides both the software and the hardware for your point of sale needs. POS Nation also provides you with equipment and peripherals such as touch PCs, receipt printers, customer displays, handheld inventory devices, etc. There is a wide range of selection to choose from but the vendor’s expert consultants will guide you through in making the proper decisions.

Pricing plan starts at $99 a month or a $999 upfront, one-time payment.

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Overview of POS Nation Benefits

POS Nation offers not only POS systems but a complete set of point of sale solutions to aid your business in efficiently handling the sales process, inventory management, reporting and more. Here are its main features:

Each Package is Tailored According to Unique Business Needs

Retail stores has their own unique requirements – no two businesses are the same. That is something that POS Nation understands which is why it offers free quoting where it helps users design their POS systems based on their business requirements such as the industry they belong in and the number of stations they have. With this, you are ensured that the point of sale system you receive is fine-tuned to your needs.

24/7 Customer Support and Training Services

Making decisions when it comes to POS purchase can be intimidating sometimes and this is why it’s so important in this field to have a reliable customer service that could assist you on any issue you might run into. POS Nation prides itself with its reliable in-house 24/7 customer service that guides you throughout the entire process, from selecting the right tools to helping you set up the system. They also provide quick and excellent troubleshooting assistance. Moreover, you are granted access to their training videos that provide guidelines in setting up the software/hardware, learning the basic and managerial functions and other helpful topics. Aside from those, additional support services can also be availed such as 1-on-1 training, system restore and virus removal.

Wide Variety of Services Covered

POS Nation is a one-stop point of sale solution for retail stores. But that’s not all, it also caters services to specialized stores including tobacco shop, clothing & apparel, grocers, and liquor stores. It makes sure that the POS system delivered to you is fine-tuned to your business type and specs. For example, if you own a liquor store, then you’ll have the added benefit of mix & match bottle pricing feature. When you’re not sure exactly what category your business falls into, just hit the customer service and they’ll sort you right up.

Multiple Payment Options

When it comes to purchase, POS Nation provides its clients with processing flexibility. Unlike most of the software in the industry, customers can avail of a system without the need for signing up on long term agreement or for making a payment on a monthly basis. Of course, there is still the option for month-to-month subscription where all hardware, software, support and services can be availed for as low as $99/mo.

Hardware Guide

When it comes to the hardware and peripherals for the POS system, the selection is dauntingly vast. There are thousands of equipment sold in the market, from simple barcode scanners and receipt printers to payment devices and wireless tablets. Is the most expensive equipment worth it? Are the cheap ones bad? What type of product do you even need? Those are just a few of the questions faced by customers when considering which equipment to buy and the answers to them aren’t really that straightforward either. This is where POS Nation’s professional consultants make their entrance. They’ll answer your questions and provide you with step-by-step guidance across the procurement and setup process to ensure that your money isn’t wasted on the wrong investment. POS Nation also guarantees that their equipment is all commercial-grade so businesses won’t have to be run from a tablet.

POS Software Solutions

CAP Retail, the name of POS Nation’s software, is ideal for small business owners and retailers. Its intuitive, easy-to-use and powerful features make it perfect for managing either multi-location businesses or a single store. It keeps the time needed for each transaction at a minimum so long queues won’t form and you can easily look up items regardless of your inventory size. It’s basically equipped with features that every retailer needs such as purchase orders, touch lookups, account statements, loyalty incentives, reports, and many more.

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Overview of POS Nation Features

  • Retail Software
  • Mobile Reporting
  • Virtual Back Office Management
  • 24/7 Customer Support
  • Hardware and peripherals
  • Training Videos

What Problems Will POS Nation Solve?

Problem #1: New business owners struggling to launch their business.

Solution: New business owners often need assistance in setting up their system, establishing standard operating procedures for their business, knowing what reports to use to make decisions, and training managers and staff. Customers who invest in POS Nation are investing in a partner. They’re the new members of your team and won’t leave you to figure everything out on your own. From importing inventory to adding on a new business location, they’ve got your back. Not only do they offer 24/7 support for their customers, but they also provide unlimited 1-on-1 training to help new businesses understand how to fully utilize their systems.

Problem #2: New business owners don’t like to get locked into any long-term contracts.

Solution: Business owners need flexibility with their point of sale solution. POS Nation does not lock customers into long-term agreements; nor do they require the customer to choose a specific payment processor. They offer both a one-time, upfront purchase option as well as a monthly purchase option. In fact, customers can even start by renting a system from them on a month-to-month basis and then transition into owning their solution! POS Nation team wants to make sure business owners are making decisions that are best for them in the long run.

Problem #3: Business owners having trouble managing their inventory.

Solution: Instead of running their business, many owners are spending countless hours manually counting their inventory each month trying to figure out what product is selling and what product is taking up space. POS Nation allows owners to run their inventory report with the click of a button and then have full access to see exactly what products and departments are generating the company’s profits. If a business owner has ever thought, “I don’t know exactly what product I have in stock. I don’t know what I need to reorder. I don’t know what my best-sellers are.” then POS Nation system is for them.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

POS Nation Position In Our Categories

Keeping in mind businesses have particular business-related demands, it is practical that they avoid subscribing to an all-encompassing, “perfect” solution. Regardless, it is difficult to try to find such an app even among recognizable software products. The clever thing to do should be to take note of the varied critical factors that need careful thought including critical features, plans, technical skill ability of the employees, business size, etc. Thereafter, you must do the research through and through. Go over some POS Nation reviews and look into each of the software programs in your shortlist more closely. Such well-rounded product investigation guarantee you circumvent poorly fit applications and choose the one that includes all the aspects your company requires for success.

Position of POS Nation in our main categories:

TOP 20

POS Nation is one of the top 20 Restaurant Management Software products

Every enterprise has different needs and requires a software that can be customized for their size, type of employees and clients, and the specific industry they are in. For these reasons, no system can offer perfect tools out-of-the-box. When you search a software app, first be sure what you require it for. Read some POS Nation POS Systems reviews and ask yourself do you desire basic features or do you require advanced features? Are there any industry-specific features that you are searching for? Find the answers to these queries to help your search. There are lots of aspects that you need to consider and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, use a few free trials, and finally zero in on the app that provides all that you want to enhance your firm effectiveness and productivity.

How Much Does POS Nation Cost?

POS Nation Pricing Plans:

Free Trial

Retail Upfront Purchase

$999

Retail Monthly Purchase

$99/month

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What are POS Nation pricing details?

POS Nation Pricing Plans:

Free Trial

Retail Upfront Purchase

$999

Retail Monthly Purchase

$99/month

POS Nation offers both upfront and monthly pricing options. You can also request a quote for each option in case there are factors that need attention such as a multiple numbers of stations.

Retail Pricing – Upfront Purchase – $999

  • POS software
  • Touch PC
  • Receipt printer
  • Scanner
  • Cash drawer
  • Chip card reader
  • No ongoing fees (you own the POS and hardware)
  • Two-year warranty
  • 90-day free business hours support
  • Worldpay Processing Agreement requirement

Retail Pricing – Monthly – $99/month

  • POS software
  • Touch PC
  • Receipt printer
  • Scanner
  • Cash drawer
  • Chip card reader
  • Monthly payment for the software and hardware
  • Lifetime warranty
  • 24/7 support and unlimited training
  • Worldpay Processing Agreement requirement
  • Cancel anytime (return the hardware)

 

 

User Satisfaction

Positive Social Media Mentions 77
Negative Social Media Mentions 18

We know that when you decide to purchase a POS Systems it’s vital not only to learn how experts evaluate it in their reviews, but also to check if the real clients and companies that use these solutions are indeed satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and POS Nation reviews across a wide array of social media sites. The information is then displayed in a simple to understand way revealing how many users had positive and negative experience with POS Nation. With that information at your disposal you should be ready to make an informed purchasing decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • One-time payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for POS Nation?

POS Nation integrates with most payment processors, online e-commerce platforms and others, including:

  • Worldpay
  • Heartland
  • First Data
  • Chase
  • QuickBooks
  • Shopify

 

POS Nation User Reviews

POS Nation average rating:

Average score
1/5 (1 user reviews)
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

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More reviews from 1 actual users:

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POS Nation offered money to take down negative review!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 09.07.2021 Company Size: 1-10 Employees Industry: Retail

PROS: None that I could find. Had a hard time sorting out the ongoing issues.

CONS: The company asked that I take down their negative reviews in return of a refund. They tried to buy me out. I have email proof that shows their CEO & Director of Customer Service on the email. Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars. Their keyboard has a mind of its own. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research. Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction. Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service. I emailed my concerns to Cort, CEO, but yet to receive any response.

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POS Nation user reviews

POS Nation offered money to take down negative review!

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 09.07.2021 Company Size: 1-10 Employees Industry: Retail
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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