It allows us to get valuable reviews from our customers

What are the best aspects of this product?

PowerReview offers me end-to-end review snapshot with the information of all pros and cons and our product usage. I love its Review Accelerator feature because it helps me to keep in touch with my clients and users and to get honest review about the product and service form them. This is great because I can better understand my clients’ needs and expectations about our product. I am able to customize the questionnaire so I can get answers from various resources. It allows me to set up FAQ and to verify the answers by using filters with expert moderation.

What aspects are problematic or could work better?

The thing that I don’t like about this software is the fact that it doesn’t offer free trial. It would be really great if they could include free trial so people can test the service before paying for the product. Additionally, this solution is great for mid-size and enterprise businesses, it is not best solution for small business and freelancers.

What specific problems in your company were solved by this product?

I’m using this product for so long and they have allowed me to change and implement some features so I can meet my clients’ needs. I like that my clients can provide an updates and reviews on every social media network and I can provide them with answers, queries and suggestions. It helps us to recognize and get verified analysis about the products and services.

Are you a current user of this product?

Yes