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PowerReviews Review

PowerReviews
Our score: 8.6 User satisfaction: 95%

What is PowerReviews?

PowerReviews is a comprehensive suite for feedback & reviews management recommended to every company looking to automate ratings, answer to customers’ questions, or gather reviews in order to raise brand-awareness and improve user experience. Rather than a simple ‘review this service’ option, PowerReviews access customer ratings in a variety of ways, allowing the company to compare opinions and detect negative trends, or follow up emails to build a reliable contact database.

The Rating & Reviews module compare the pros and cons of your service, with complete inline SEO to detect the keywords that are relevant for you. At the same time, the system uses a Review Face-Off feature to distinguish negative from positive reviews, and select the ones that can be most helpful to your business. Designed in such way, PowerReviews is suitable for every business, regardless of the scale or industry, and is fully optimized for mobile usage to let your team track ratings any time and from every location.

Overview of PowerReviews Benefits

The authentic opinion of your customers is the best source of ideas for improving performance, regardless of whether you’re running  a blog or selling products/services online. It is exactly thanks to sincere reviews that businesses get to raise brand awareness, improve their market positions, and eventually drive more traffic to their blogs. PowerReviews is a great suite with a list of 1,000 satisfied global brands which confirm the platform can genuinely help your company improve its customers’ experience.

But how does this happen? The first direct effect from using PowerReviews is an increased number of users’ comments and ratings, a strategy that will eventually turn random browsers into buyers. As a retailer, you will most probably experience increased sales, and better insights as to how to run your operations or improve your products/services. Using PowerReviews for this purpose is extremely easy, as the system is designed to let you work in an automated and familiar way.

What happens next? PowerReviews takes you a step closer to your customers, and shows you genuinely care about their experience. Being able to respond immediately meaning that you can convince an online shopper to make a purchase immediately, as all information is served, and there is no need to wait. There are multiple answer sources, while Virtual FAQs, Expert Moderation, and Inbound SEO are also available to boost organic search traffic.

Another feature to have in mind is the Seller Rating, as PowerReviews is a known partner of Google, featured by the engine as a responsive and reliable partner. This makes it easier for customers to locate your website, and gives them a number of reasons to trust your service. At the end of the journey, you will be more visible on Google, and will have all the insights necessary to close whatever performance gap your business may be experiencing.

Overview of PowerReviews Features

  • Templates for every product, category, or industry
  • Review collection accelerator
  • Review modification
  • Review face-off
  • Review snapshot
  • Tracking customers and reviewers
  • Smart routing queues
  • Questions & Answer pages
  • Social answers
  • Various answer sources
  • Virtual FAQs
  • Patented content delivery
  • Patented inline SEO
  • Comments on the reviews
  • Posting reviews on Twitter
  • Posting reviews on Facebook
  • Personalized Facebook content
  • Custom incentives
  • Custom badges
  • Custom points
  • Syndication network
  • In-built reporting
  • Special alerts
  • Integrations

PowerReviews Position In Our Categories

Bearing in mind companies have unique business-related needs, it is only wise they avoid selecting a one-size-fits-all, ideal system. Just the same, it is hard to try to chance on such a software system even among branded software solutions.
The sensible thing to undertake is to shortlist the several main factors that call for a investigation like crucial features, budget, skill capability of the employees, organizational size, etc. Next, you must double down on the research exhaustively. Read some of these PowerReviews review articles and explore the other software products in your list in detail. Such all-encompassing product research ascertains you drop poorly fit software products and buy the one that includes all the benefits you require business requires to achieve growth.

Position of PowerReviews in our main categories:

TOP 100

PowerReviews is one of the top 100 CRM Software products

TOP 10

PowerReviews is one of the 10 Reputation Management Software products

PowerReviews is also listed in the following subcategories:

Since each company has particular business wants, it is sensible for them to refrain from seeking a one-size-fits-all perfect software system. Needless to say, it would be pointless to try to find such a system even among popular software platforms. The smart thing to do would be to jot down the various important elements that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some PowerReviews Feedback & Reviews Management Software reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth groundwork can make certain you reject ill-fitting platforms and zero in on the solution that presents all the features you need for business success.

How Much Does PowerReviews Cost?

PowerReviews Pricing Plans:

Free Trial

Standard

$399/month

Business

$699/month

Enterprise

By quote

PowerReviews offers a separate plan for standard teams and medium businesses, as well as pricing for enterprises determined on quote basis. Let’s check the pricing scheme in detail:

Standard – $399/month

  • Collects 75 Monthly Reviews

Business – $699/month

  • Collects 250 Monthly Reviews

Enterprise – By quote

  • Collects a Custom Amount of Monthly Reviews

A free demo is available upon registration on the official website.

User Satisfaction

Positive Social Media Mentions 19
Negative Social Media Mentions 1

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and PowerReviews reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with PowerReviews. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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PowerReviews Comparisons

PowerReviews user reviews

Powerreviews is great product for getting honest feedback from your clients

Read full review >
Jody
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.10.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

Very helpful solution for our business

Read full review >
Verna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Financial Services

A software that’s growing and adapting to changes.

Read full review >
Arturo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2018 Company Size: More than 100 Employees Industry: Consumer Goods

Great tool for every business

Read full review >
Winston
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.03.2018 Company Size: More than 100 Employees Industry: Internet

An all-around seller review product.

Read full review >
Dustin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Building Materials

What are PowerReviews pricing details?

PowerReviews Pricing Plans:

Free Trial

Standard

$399/month

Business

$699/month

Enterprise

By quote

PowerReviews offers a separate plan for standard teams and medium businesses, as well as pricing for enterprises determined on quote basis. Let’s check the pricing scheme in detail:

Standard – $399/month

  • Collects 75 Monthly Reviews

Business – $699/month

  • Collects 250 Monthly Reviews

Enterprise – By quote

  • Collects a Custom Amount of Monthly Reviews

A free demo is available upon registration on the official website.

What integrations are available for PowerReviews?

PowerReviews integrates with the following business systems and applications:

  • 3dcart
  • Demandware
  • Magento
  • Shopify
  • Mozu Marketplace
  • Tealium

PowerReviews average rating:

Average score
5/5 (10 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Terri

PROS: PowerReview offers me end-to-end review snapshot with the information of all pros and cons and our product usage. I love its Review Accelerator feature because it helps me to keep in touch with my clients and users and to get honest review about the product and service form them. This is great because I can better understand my clients’ needs and expectations about our product. I am able to customize the questionnaire so I can get answers from various resources. It allows me to set up FAQ and to verify the answers by using filters with expert moderation.

CONS: The thing that I don’t like about this software is the fact that it doesn’t offer free trial. It would be really great if they could include free trial so people can test the service before paying for the product. Additionally, this solution is great for mid-size and enterprise businesses, it is not best solution for small business and freelancers.

Reviewed 2 years ago

Read full review >

The least favorable review

Winston

PROS: PowerReviews provides detailed insights in organized way. I love the fact that consumers can leave an honest opinion for the services we provide. Our customers can rate various elements of each experience for product, delivery experience, customer support and many other things. It makes sure that the product reviews are valid and are published to the feed.

CONS: This product is pricy compared to other products. They could include more details so we can get deeper insight into product review. Also, it can be buggy sometimes, but I haven’t found some major issues.

Reviewed 2 years ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Powerreviews is great product for getting honest feedback from your clients

Read full review >
Jody
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.10.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: PowerReviews shows me real picture of what my clients think when they write a feedback based on their service and experience with us. We get valuable and honest reviews from them and this helps us to improve our product and service. Its interface highlight the important concerns from user for specific product in an easy manner. It is great tool that helps us to increase global market online and to attract lot of users.

CONS: This is great product, but I really need an integration with Bing Shopping and same features. It’s bit complicated to manage the data. All in all, the product is fantastic.

What do you think about this review? Great Poor

Very helpful solution for our business

Read full review >
Verna
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: PowerReviews generates useful reviews of the network and software products in form of information in order to turn viewers into potential buyers. Customers can access all these reviews in many ways even as snapshot from direct comparison. The software offers great set of features and tools that take into account customer opinions, accuracy, moderation and even Google ranking. By utilizing its reviews and ratings, clients could easily find what you are selling. It is great tool for innovative retailers and brands to improve their operations, goods and service.

CONS: When working with PowerReviews I have found some minor issues: it can be complicated to work with, some people can’t figure out how they can run the program. The other thing that I don’t like is its price, and the fact that even one negative review can have negative impact on sales.

What do you think about this review? Great Poor

A software that’s growing and adapting to changes.

Read full review >
Arturo
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2018 Company Size: More than 100 Employees Industry: Consumer Goods

PROS: What we love with Power Reviews the most is how they're constantly improving. They take things to heart. You can't go wrong when it comes to product enhancements. Their product is made according to both market and customer feedback.

CONS: There's really nothing much to hate with Power Reviews. One negative thing with it is how it rolls out its new functionality. At times, it can be difficult to switching things back and forth between our own support and their team. But I feel we've significantly made improvements on it.

What do you think about this review? Great Poor

Great tool for every business

Read full review >
Winston
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 08.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: PowerReviews provides detailed insights in organized way. I love the fact that consumers can leave an honest opinion for the services we provide. Our customers can rate various elements of each experience for product, delivery experience, customer support and many other things. It makes sure that the product reviews are valid and are published to the feed.

CONS: This product is pricy compared to other products. They could include more details so we can get deeper insight into product review. Also, it can be buggy sometimes, but I haven’t found some major issues.

What do you think about this review? Great Poor

An all-around seller review product.

Read full review >
Dustin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.03.2018 Company Size: More than 100 Employees Industry: Building Materials

PROS: The product's review engine has exceptional user experience. It looks fantastic for both my desktop PC and mobile device. Very user-friendly. Their integration team at the enterprise level has been a huge help.

CONS: Their dashboard badly needs improvement. But it seems they've addressed that problem in recent months. So it may no longer be a problem.

What do you think about this review? Great Poor

It allows us to get valuable reviews from our customers

Read full review >
Terri
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.02.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: PowerReview offers me end-to-end review snapshot with the information of all pros and cons and our product usage. I love its Review Accelerator feature because it helps me to keep in touch with my clients and users and to get honest review about the product and service form them. This is great because I can better understand my clients’ needs and expectations about our product. I am able to customize the questionnaire so I can get answers from various resources. It allows me to set up FAQ and to verify the answers by using filters with expert moderation.

CONS: The thing that I don’t like about this software is the fact that it doesn’t offer free trial. It would be really great if they could include free trial so people can test the service before paying for the product. Additionally, this solution is great for mid-size and enterprise businesses, it is not best solution for small business and freelancers.

What do you think about this review? Great Poor

Super great when using this!

Read full review >
Bruce
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.01.2018 Company Size: More than 100 Employees Industry: Retail

PROS: Being able to gather feedback from actual users. The best approach in interaction is to get a clue as to how consumers are genuinely feeling regarding the service/product they currently own. A service/product specialist option is available. It's meant to interact directly with customers.

CONS: There are plenty of instances where data doesn't get properly matched. They ought to find other means of matching reviews when it comes to the product.

What do you think about this review? Great Poor

It revolutionized how we do our business.

Read full review >
Donnie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.01.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: PowerReviews wants to make sure a majority can be converted into potential buyers. This is due to delivering software and network products capable of making useful reviews. It does this through information that can have great influence on the buyers. It also makes sure customers have accessibility in a number of ways which incldues a snapshot from direct comparison.

CONS: PowerReviews comes without any big flaws. But there are some small issues. It's technique that operates with sophistication. It's on the rise so expect only a few people to know or even accept using it.

What do you think about this review? Great Poor

Fantastic to use!

Read full review >
Agnes
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.01.2018 Company Size: More than 100 Employees Industry: Retail

PROS: PowerReviews offers exceptional support. It gives our business the opportunity to acquire feedback on our product. It also boosted our ability to engage with customers. Nice stuff!

CONS: Nothing much to hate. PowerReviews offers excellent webinars. It makes monthly calls with our CSM. They want to make sure we're keeping things in check.

What do you think about this review? Great Poor

A great review-procuring product.

Read full review >
Christina
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.12.2017 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: PowerReviews gives me the ability to look into an end-to-end review snapshot. This consists of a summary of a product's upsides/downsides, and its best uses. It comes with a robust funtionality called Review Accelerator. This enables me to reach my clients/users and encouraging them to put up a genuine review regarding our services and products.

CONS: The biggest downside it has it no offering a free trial period. You can't gauge the effectiveness of the product unless you test its services. This should be something that needs to be done before opting for a premium version. It's only ideal for mid-scale and enterprise companies.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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