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User review of PowerReviews

Powerreviews is great product for getting honest feedback from your clients

- by Jody

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

PowerReviews shows me real picture of what my clients think when they write a feedback based on their service and experience with us. We get valuable and honest reviews from them and this helps us to improve our product and service. Its interface highlight the important concerns from user for specific product in an easy manner. It is great tool that helps us to increase global market online and to attract lot of users.

What aspects are problematic or could work better?

This is great product, but I really need an integration with Bing Shopping and same features. It’s bit complicated to manage the data. All in all, the product is fantastic.

What specific problems in your company were solved by this product?

Our purpose is to gather an honest feedback from our customers and PowerReviews does the job. We are able to improve the trust with our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.