What are the best aspects of this product?
Being able to gather feedback from actual users. The best approach in interaction is to get a clue as to how consumers are genuinely feeling regarding the service/product they currently own. A service/product specialist option is available. It's meant to interact directly with customers.
What aspects are problematic or could work better?
There are plenty of instances where data doesn't get properly matched. They ought to find other means of matching reviews when it comes to the product.
What specific problems in your company were solved by this product?
Marketing by means of reviews. Having the ability to determine whether the product meshes with our audience. If it so happens the product can't exceed the performance forecase, it informs us it's not a good fit for us at all. This helps enhance our consumer relationships.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Retail
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
1 year
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