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User review of PowerReviews

Very helpful solution for our business

- by Verna

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

PowerReviews generates useful reviews of the network and software products in form of information in order to turn viewers into potential buyers. Customers can access all these reviews in many ways even as snapshot from direct comparison. The software offers great set of features and tools that take into account customer opinions, accuracy, moderation and even Google ranking. By utilizing its reviews and ratings, clients could easily find what you are selling. It is great tool for innovative retailers and brands to improve their operations, goods and service.

What aspects are problematic or could work better?

When working with PowerReviews I have found some minor issues: it can be complicated to work with, some people can’t figure out how they can run the program. The other thing that I don’t like is its price, and the fact that even one negative review can have negative impact on sales.

What specific problems in your company were solved by this product?

It helps us to change our business environment by presenting our product and services in most useful ways. This tool makes sure that the information is accurate for the products and that the customer questions are being solve in time. We have found it extremely useful for improving our sales and customer relationships, increasing buyer’s confidence and increase in web traffic.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.