Full-featured, easy to set up, easier to use!

What are the best aspects of this product?

One doesn't get to work in simple software which, by the way, happens to have all the features he/she needs. That's really rare generally on the market, not only in the ecommerce world. That's how I came to the conclusion that discovering PrestaShop is a lifetime decision for my business, balancing elegantly between intuitiveness and functionality. Even if you don't find it good enough, you can customize it and add all sorts of solutions (house-developed too!) to make it perfect. That's really easy to do.

What aspects are problematic or could work better?

I think their support is fairly expensive-at the end of the day, they’re only helping you with technical stuff, they're not reinventing the wheel!

What specific problems in your company were solved by this product?

We already have an e-store, but we couldn’t integrate it with SalesOrder. Therefore, we needed a good e-commerce solution that won't take time to install. The fact that we're customizing it to our needs, doing even complex configuration and importing items into SKUs is an unexpected bonus, and we're happy because of it. We recorded growth in customer satisfaction, and we're very thankful. We will go on using it for sure!

Are you a current user of this product?

Yes