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User review of PrestaShop

Full-featured, easy to set up, easier to use!

- by Vanessa

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

One doesn't get to work in simple software which, by the way, happens to have all the features he/she needs. That's really rare generally on the market, not only in the ecommerce world. That's how I came to the conclusion that discovering PrestaShop is a lifetime decision for my business, balancing elegantly between intuitiveness and functionality. Even if you don't find it good enough, you can customize it and add all sorts of solutions (house-developed too!) to make it perfect. That's really easy to do.

What aspects are problematic or could work better?

I think their support is fairly expensive-at the end of the day, they’re only helping you with technical stuff, they're not reinventing the wheel!

What specific problems in your company were solved by this product?

We already have an e-store, but we couldn’t integrate it with SalesOrder. Therefore, we needed a good e-commerce solution that won't take time to install. The fact that we're customizing it to our needs, doing even complex configuration and importing items into SKUs is an unexpected bonus, and we're happy because of it. We recorded growth in customer satisfaction, and we're very thankful. We will go on using it for sure!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.