easy to use

What are the best aspects of this product?

easy to use workflow. reduce the need to train employees on the workflow. each workflow has descriptions and guidance that employees can navigate themselves on the process.
Can set up to send out email.
reminder function is great.

What aspects are problematic or could work better?

set up process can be very difficult.

What features/services would you like to see in future versions of this product?

option to add video instructions for certain workflow that need more detail explanation

What specific problems in your company were solved by this product?

multiple instructions, SOP, guidance documents save in multiple places on company's server.

Are you a current user of this product?

Yes