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Process Street Review

Process Street
Our score: 8.3 User satisfaction: 96%

What is Process Street?

Process Street is a process management platform that offers businesses a robust and straightforward approach for managing repeating business procedures and checklists. Many consider it as among the simplest ways to manage recurring workflows for any team in a given business environment.

It is a platform built specially for businesses to be able to build and track their processes with the use of superpowered checklists it provides for better scaling, minimize mistakes, and save money. It lets teams create simple recurring checklists, collaborate around them and track as they’re completed. With advanced permissions, reporting and automation, empowering businesses to be able to do more.

Overview of Process Street Benefits

You will appreciate Process Street’s clean interface that allows you to generate various reports quickly. You can easily navigate the app using drag-and-drop and helpful keyboard shortcuts. You can also generate and distribute checklist workflows to your staff, monitor tasks, and receive notifications when they’re completed.

Process Street also lets you to use forms to collect structured data in your checklists. You can input data manually or have it sent to and from the apps you regularly use to edit or send these checklists. With its Zapier integration, the platform can connect to over 500 apps in the market, letting you automatically schedule and assign workflows, and update your other apps when actions happen inside the service. There is also the option to add rich media to your documents including images, videos and files if needed.

You can track the status of multiple checklists at once, allowing you to easily get an overview of the activity in your organization. You can also easily see what is going on across your team, by tracking progress on checklists and have conversations around tasks. There is an option as well to control who can edit, read and execute your checklists.

Overview of Process Street Features

  • Create procedure documents in seconds
  • Run processes as collaborative workflows
  • Capture structured data
  • Rich content and media
  • Regular workflow scheduling
  • Search
  • Activity feed
  • Groups
  • Instant visibility
  • Collaboration and communication
  • Data protection
  • Tasks assignment

Process Street Position In Our Categories

Because businesses have particular business-related wants, it is logical they abstain from subscribing to an all-encompassing, ”best” solution. Nonetheless, it would be futile to try to pinpoint such an app even among popular software products. The right step to undertake would be to set down the several main factors which need investigation like major features, price plans, technical skill ability of staff members, organizational size, etc. The second step is, you must conduct your product research fully. Have a look at these Process Street evaluations and scrutinize the other applications in your list in detail. Such detailed research ascertains you weed out ill-fitting software solutions and select the one that offers all the function you require company requires.

Position of Process Street in our main categories:

TOP 100

Process Street is one of the top 100 Business Process Management Software products

TOP 50

Process Street is one of the top 50 Workflow Management Software products

If you are considering Process Street it might also be sensible to analyze other subcategories of Business Process Management Software listed in our database of B2B software reviews.

Each organization has different needs and requires a system that can be personalized for their size, type of staff members and buyers, and the specific industry they are in. For these reasons, no platform can provide perfect functionality out-of-the-box. When you look for a software product, first be sure what you require it for. Read some Process Street Business Process Management Software reviews and ask yourself do you want basic features or do you require advanced functionality? Are there any industry-specific functionalities that you are seeking? Find the answers to these questions to assist your search. There are plenty of factors that you need to mull over and these include your finances, particular business requirements, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the platform that provides all that you require to enhance your organization effectiveness and productivity.

How Much Does Process Street Cost?

Process Street Pricing Plans:

Free Trial

Basic

$12.50/user/month

Standard

$25/user/month

Professional

$37.50/user/month

Enterprise

By quote

Process Street offers super simple pricing plans, all of which start with a 14-day trial of Professional features to help you get started on managing your workflows, processes and checklist fundamentals.

 

There are 4 pricing plans:

 

Basic ($12.50/user/month)

 

  • Unlimited Checklists
  • Unlimited Templates
  • Process Documentation
  • Reporting
  • 1000+ Integrations
  • Email & Chat Support
  • Self-Guided Onboarding

Standard ($25/user/month)

 

  • Everything in BASIC, plus…
    • Dynamic Due Dates
    • Enforced Order
    • Conditional Logic
    • Email & Chat Support
    • Training Consultation

Professional ($37.50/user/month)

 

  • Everything in STANDARD, plus…
    • Role Assignments
    • Task Permissions
    • Approvals
    • Priority Support
    • Training & Strategy Consultation

 

Enterprise (Custom)

 

  • Everything in PROFESSIONAL, plus
    • Personalized onboarding and training
    • Full workflow setup and integration assistance
    • Dedicated Success Manager
  • Available add-ons:
    • API access
    • Active Directory integration
    • SAML-based Single Sign-On

 

User Satisfaction

Positive Social Media Mentions 137
Negative Social Media Mentions 5

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Process Street reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Process Street. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Useful Process Street Resources

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Process Street Comparisons

Process Street user reviews

Intuitive, organized, and streamlined

Read full review >
Russell Byrd
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2020 Company Size: N/A Industry: N/A

Process Street is such a helpful tool in managing business processes. It makes everything convenient

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.03.2020 Company Size: More than 100 Employees Industry: Financial Services

Process.st is one of the best (and most simple) tools to manage processes internally or for clients

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2020 Company Size: 11-50 Employees Industry: Marketing and Advertising

Powerful product! I’m excited for it’s future

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 30.01.2020 Company Size: More than 100 Employees Industry: Computer Software

Intuitive, easy, efficient: a MUST-HAVE for businesses interested in efficiency and transparency!

Read full review >
Vanessa Gomez
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.11.2019 Company Size: 1-10 Employees Industry: Real Estate

What are Process Street pricing details?

Process Street Pricing Plans:

Free Trial

Basic

$12.50/user/month

Standard

$25/user/month

Professional

$37.50/user/month

Enterprise

By quote

Process Street offers super simple pricing plans, all of which start with a 14-day trial of Professional features to help you get started on managing your workflows, processes and checklist fundamentals.

 

There are 4 pricing plans:

 

Basic ($12.50/user/month)

 

  • Unlimited Checklists
  • Unlimited Templates
  • Process Documentation
  • Reporting
  • 1000+ Integrations
  • Email & Chat Support
  • Self-Guided Onboarding

Standard ($25/user/month)

 

  • Everything in BASIC, plus…
    • Dynamic Due Dates
    • Enforced Order
    • Conditional Logic
    • Email & Chat Support
    • Training Consultation

Professional ($37.50/user/month)

 

  • Everything in STANDARD, plus…
    • Role Assignments
    • Task Permissions
    • Approvals
    • Priority Support
    • Training & Strategy Consultation

 

Enterprise (Custom)

 

  • Everything in PROFESSIONAL, plus
    • Personalized onboarding and training
    • Full workflow setup and integration assistance
    • Dedicated Success Manager
  • Available add-ons:
    • API access
    • Active Directory integration
    • SAML-based Single Sign-On

 

What integrations are available for Process Street?

Integrate with over 1000+ apps to automate tasks

 

You can use the Process Street – Zapier integration to connect with over 1000+ apps.

 

This lets you automatically schedule and assign workflows, and update your other apps when actions happen inside Process Street.

 

Some apps you can integrate Process Street with via Zapier include:

 

  • Gmail
  • Dropbox
  • Salesforce
  • Slack
  • Airtable
  • Close.io
  • Mailchimp
  • HubSpot
  • Trello
  • Asana

Process Street average rating:

Average score
4.9/5 (26 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Vanessa Gomez

PROS: The customer support and training, the ease of use, and the efficiency of onboarding a team to a new platform. We've also been able to onboard remote team members because of Process.St. The ability to incorporate our best policies and procedures while completing tasks eases the strain of training and onboarding new employees.

CONS: Some of the visual aspects such as not being able to format email templates (change font size and color, for example.) To really use Process.St at full capacity, integrations with Zapier are ideal. Unfortunately, this requires yet another subscription and more set-up time.

Reviewed 7 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: A cloud based application so allows anyone to use the processes created. Easy to use and quick to create a new process, allows brain dump of a process which can be refined with use. Subtasks that have to be checked before moving on solved the problem of steps being skipped over.

CONS: I would say conditional logic but this is available in the paid for version, I am using the free one at the moment.

Reviewed 2 years ago

Read full review >

More reviews from 26 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Intuitive, organized, and streamlined

Read full review >
Russell Byrd
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 06.04.2020 Company Size: N/A Industry: N/A

PROS: The best aspects of this product are how well it can organize your information and steps. It allows you to create your own checklists, ensure that mandatory points are checked off, and allows you to build it either to a standardized template, or a customized design of your own volition.

CONS: None that I could see yet as we've mostly used it for tutorials for our company.

What do you think about this review? Great Poor

Process Street is such a helpful tool in managing business processes. It makes everything convenient

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 20.03.2020 Company Size: More than 100 Employees Industry: Financial Services

PROS: For my job, it reminds me if my work is compliant with the internal business process.

CONS: There are times when the tool crashes. I think it has to do something with my internet connection though :)

What do you think about this review? Great Poor

Process.st is one of the best (and most simple) tools to manage processes internally or for clients

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.02.2020 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: It's a great product, because not only is it incredibly useful, they've kept it simple. Oftentimes software products suffer from "feature creep," where they keep adding so many unnecessary features that the product is not longer as useful.

CONS: I haven't really encountered anything that's been problematic.

What do you think about this review? Great Poor

Powerful product! I’m excited for it’s future

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 30.01.2020 Company Size: More than 100 Employees Industry: Computer Software

PROS: It's a very powerful tool to create checklists. I love that parts of the process can be manual and parts can be automated.

CONS: I'd love to be able to iterate more quickly on my checklists! It often occurs to me to add and/or modify something as I'm working on a checklist. It's completely possible to do, it just takes a little more effort to go back and forth between the runner and the editor than I would like.

What do you think about this review? Great Poor

Intuitive, easy, efficient: a MUST-HAVE for businesses interested in efficiency and transparency!

Read full review >
Vanessa Gomez
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.11.2019 Company Size: 1-10 Employees Industry: Real Estate

PROS: The customer support and training, the ease of use, and the efficiency of onboarding a team to a new platform. We've also been able to onboard remote team members because of Process.St. The ability to incorporate our best policies and procedures while completing tasks eases the strain of training and onboarding new employees.

CONS: Some of the visual aspects such as not being able to format email templates (change font size and color, for example.) To really use Process.St at full capacity, integrations with Zapier are ideal. Unfortunately, this requires yet another subscription and more set-up time.

What do you think about this review? Great Poor

Perfect for remote workers

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.09.2019 Company Size: 11-50 Employees Industry: Design

PROS: It seems as if they thought of everything. Haven't gotten to a point where I've said "I wish they added this feature"

CONS: Because it's a very complete tool, it's also quite complex to use. But it seems like it has to be that way for it to work the way it does

What do you think about this review? Great Poor

Great process management software

Read full review >
Brent Baltzer
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 21.08.2019 Company Size: N/A Industry: N/A

PROS: It is just so easy to use. It is made for building processes. I have used Asana and Trello, but Process Street is just superior when it comes to recurring processes.

CONS: They could make it easier to keep a running tally of things within a daily task.

What do you think about this review? Great Poor

Process Street is Great for Workflow Mapping and Management

Read full review >
Zach Clariday
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 19.06.2019 Company Size: 1-10 Employees Industry: Financial Services

PROS: Total workflow control Allows you to include images, videos, and documents into your workflow Pairs with countless apps through Zapier

CONS: The UI is not great. It is hard to know which workflows you currently have action items on. Having a list of open tasks or kanban style board would be a well appreciated enhancement

What do you think about this review? Great Poor
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.04.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Being able to instantly regenerate checklists that I run through often.

CONS: No problems so far.

What do you think about this review? Great Poor

Essential and easy way to create workflows for almost all web based tasks.

Read full review >
Frank Marciano
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2019 Company Size: 1-10 Employees Industry: Legal Services

PROS: It integrates step by step instructions on how to web-based tasks by actually allowing you to do each step and explain what is needed. So instead of telling staff what to do, it literally creates a working template of the task, including links to pre-filled emails and links to different programs. It has literally allowed me to expand my business since do not have to review each and every aspect of my staffs' jobs.

CONS: It's hard to say what could work better since it is regularly updated. The best part is that if you update a template it applies to past completed tasks.

What do you think about this review? Great Poor

Process Street keeps me focused

Read full review >
Kurt Lohmann
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.01.2019 Company Size: N/A Industry: N/A

PROS: I like the ability to use 'templates', as well as the ability to edit a process and then have the tool update all other active checklists, if I choose.

CONS: none

What do you think about this review? Great Poor
Scot Manaher
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.01.2019 Company Size: N/A Industry: N/A

PROS: You can assign process to people in your team on a weekly basis.

CONS: None, no problems at all.

What do you think about this review? Great Poor

Great to map my processes and assign them to coworkers

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.01.2019 Company Size: N/A Industry: N/A

PROS: It provides an easy way to map and detail internal processes to be shared across the teams, so that we can expect consistant output.

CONS: I'd like to have a calendar view

What do you think about this review? Great Poor

Love Process.st

Read full review >
Avram Penner
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.01.2019 Company Size: 51-100 Employees Industry: N/A

PROS: I honestly searched for a similar solution for several years and was so happy to come across process.st. It saves hours of my time and helps ensure my team and I are on track and on the same page for month-end close. It's really great in helping centralize the knowledge base for infrequent, but detailed, processes.

CONS: One area that could improve is making user-access restrictions easier to manage. E.g. my recruiting staff should not be able to see my finance checklists.

What do you think about this review? Great Poor

Great for business

Read full review >
Filipinas Calizo
5/5

Overall impression

5/5

Customer Support

3/5

Value for Money

5/5

Ease of Use

Published on: 20.11.2018 Company Size: N/A Industry: N/A

PROS: I love that it has the Conditional Logic feature which made it really easy for us to put everything in one checklist template and just set the necessary conditions. It's also great that checklists can be scheduled to run. It helps us keep together in just one place. No need to schedules tasks on the calendar since everything you need to do appears on your Process St Inbox on the scheduled date and time.

CONS: Just that it's a bit costly. Would love to have everyone on our team have their own Process St accounts under our company.

What do you think about this review? Great Poor

Process Street is Amazing

Read full review >
Dave Ward
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2018 Company Size: N/A Industry: N/A

PROS: Really fabulous way to productize or digitize your processes both from a documentation standpoint and executable steps. Recent addition of conditional logic have made it extremely powerful.

CONS: Requires you have full corporate buy-in.

What do you think about this review? Great Poor

Efficient product!

Read full review >
Shawn Johnson
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.10.2018 Company Size: N/A Industry: N/A

PROS: Once checklists are complete, it's easy to monitor their use and keep on track

CONS: The conditional logic can become overcrowded

What do you think about this review? Great Poor

Unique product that provides excellent value.

Read full review >
Sonya Ramsey
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.10.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Easy to use and helps you to document mundane but important aspects of the processes in your business or personal life.

CONS: Maybe more visual images or icons for people who need less text, but that may not be a practical or more useful approach.

What do you think about this review? Great Poor

Spectacular implementation of a simple and useful concept — the lowly checklist

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 10.10.2018 Company Size: N/A Industry: N/A

PROS: A simple concept executed extraordinarily well. The templating feature is brilliantly, flawlessly implemented. Our internal processes have all benefitted from process.st usage. Counterintuitively, as we have refined and distilled our processes, process.st has shown us where we have common, repeatable and overlapping functions, and has thereby increased our automation (via programming) by eliminating those same checklists. But we build new checklists faster than we can automate, so no worries for developers of process.st. The ability to document functions via printing checklists with ancillary materials attached has increased our operational capability for post-mortems and audit related functions.

CONS: Nothing to add here. We love it.

What do you think about this review? Great Poor

Great tool to scaleup management and operative procedures

Read full review >
Juan Carlos González
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2018 Company Size: 1-10 Employees Industry: Banking

PROS: Simplicity on its use, configuration, and practical implementation.

CONS: Be softer on the business model; to charge per user eventhough there are some users that do one simple process each month is quite expensive for them.

What do you think about this review? Great Poor

Perfect. Wouldn’t change a thing.

Read full review >
Kyle Fetterolf
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2018 Company Size: N/A Industry: N/A

PROS: It's incredible easy to make a new checklist. It really helps reduce mistakes.

CONS: I wouldn't change anything.

What do you think about this review? Great Poor

Process Street has become indispensable

Read full review >
Anonymous Reviewer
4/5

Overall impression

3/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: A cloud based application so allows anyone to use the processes created. Easy to use and quick to create a new process, allows brain dump of a process which can be refined with use. Subtasks that have to be checked before moving on solved the problem of steps being skipped over.

CONS: I would say conditional logic but this is available in the paid for version, I am using the free one at the moment.

What do you think about this review? Great Poor

Great Tool For Managing On-boarding Process

Read full review >
Ash Vandersteen
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2018 Company Size: 1-10 Employees Industry: Staffing and Recruiting

PROS: Great for managing centralized check lists and repeatable processes where multiple team members need access, like onboarding new clients.

CONS: Nothing that I can see

What do you think about this review? Great Poor

Great for putting your business on autopilot

Read full review >
Etienne Juneau, PhD
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: N/A Industry: N/A

PROS: - Interface is easy to use and learn - Simple and focussed app (no useless frills)

CONS: To be honest, nothing. It\'s simple, it works; I can\'t think of anything more to ask.

What do you think about this review? Great Poor

Made training virtual assistant AND local team so much easier!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.09.2018 Company Size: 1-10 Employees Industry: Retail

PROS: Makes it SO easy to detail process - pull in pics and videos for training! I struggled with making them in word docs and making them easy to follow - this website is perfect.

CONS: I haven't used it but they just added conditional workflow - this was the one thing I wish it had in the past.

What do you think about this review? Great Poor

Invaluable tool for systemizing your business process

Read full review >
Segovia Smith
5/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 03.09.2018 Company Size: 11-50 Employees Industry: Health, Wellness and Fitness

PROS: Not only is it fairly intuitive and easy to use, but it has all the advanced power features one would hope to get from a process planning tool, including the ability to assign tasks and track progress from team members among many other things.

CONS: Having a native Slack integration would be nice, but we were able to overcome this and still hook up channel notifications via their Zapier conduit.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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