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User review of Process Street

Great tool to scaleup management and operative procedures

- by Juan Carlos González

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Simplicity on its use, configuration, and practical implementation.

What aspects are problematic or could work better?

Be softer on the business model; to charge per user eventhough there are some users that do one simple process each month is quite expensive for them.

What specific problems in your company were solved by this product?

Scalability due process implementation

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Banking

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Google Docs

Why did you decide to change it?

Automation and followup

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased the accountability by providing businesses with a system of checks and balances.
  • It promoted secure and safe working environments for employees and management.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Process Management

Business Rules Management
5
amazing
Collaboration
3
ok
Process Capture
5
amazing
Process Change Tracking
4
very good
Process Modeling & Design
4
very good
Process Simulation
1
very poor
Design Tools
3
ok
Forms
3
ok