Invaluable tool for systemizing your business process

What are the best aspects of this product?

Not only is it fairly intuitive and easy to use, but it has all the advanced power features one would hope to get from a process planning tool, including the ability to assign tasks and track progress from team members among many other things.

What aspects are problematic or could work better?

Having a native Slack integration would be nice, but we were able to overcome this and still hook up channel notifications via their Zapier conduit.

What features/services would you like to see in future versions of this product?

By the time I think up something I wish it would do and reach out to their support team, they say it's already on the road map or they are planning on releasing that feature in the next update. Kudos!

What specific problems in your company were solved by this product?

We set out to follow the model outlined in the E-Myth by Michael Gerber so we can begin to automate and setup systems within our business that were repeatable. This tool has been amazing and helped out tremendously over the past several years.

Are you a current user of this product?

Yes