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User review of Process Street

Love Process.st

- by Avram Penner

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I honestly searched for a similar solution for several years and was so happy to come across process.st. It saves hours of my time and helps ensure my team and I are on track and on the same page for month-end close. It's really great in helping centralize the knowledge base for infrequent, but detailed, processes.

What aspects are problematic or could work better?

One area that could improve is making user-access restrictions easier to manage. E.g. my recruiting staff should not be able to see my finance checklists.

What features/services would you like to see in future versions of this product?

I would LOVE to see the ability to create one-off checklists.

What specific problems in your company were solved by this product?

Month End Close
Employee On-boarding
Monthly stakeholder reporting

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased the accountability by providing businesses with a system of checks and balances.
  • It improved the reliability of information and its timely delivery to concerned departments and personnel.

PRICING & COSTS

What was the cost of implementing this product?

Nothing

What is your total annual cost for using this product?

1000

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Process Management

Business Rules Management
4
very good
Collaboration
4
very good
Process Capture
4
very good
Visibility and Transparency
4
very good