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User review of Process Street

Process Street has become indispensable

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

A cloud based application so allows anyone to use the processes created. Easy to use and quick to create a new process, allows brain dump of a process which can be refined with use.

Subtasks that have to be checked before moving on solved the problem of steps being skipped over.

What aspects are problematic or could work better?

I would say conditional logic but this is available in the paid for version, I am using the free one at the moment.

What features/services would you like to see in future versions of this product?

A simple way of comparing processes.

What specific problems in your company were solved by this product?

Turning tasks which were required an in-depth technical knowledge into ones where a lower level of knowledge was needed.

Basically a great way to capture expertise.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improved the reliability of information and its timely delivery to concerned departments and personnel.

PRICING & COSTS

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Using the free version still

FEATURE DETAILS

Process Management

Business Rules Management
5
amazing
Process Capture
4
very good
Process Change Tracking
1
very poor
Process Mapping
4
very good
Visibility and Transparency
4
very good