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User review of Process Street

Process Street is Great for Workflow Mapping and Management

- by Zach Clariday

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Total workflow control
Allows you to include images, videos, and documents into your workflow
Pairs with countless apps through Zapier

What aspects are problematic or could work better?

The UI is not great. It is hard to know which workflows you currently have action items on. Having a list of open tasks or kanban style board would be a well appreciated enhancement

What features/services would you like to see in future versions of this product?

Kanban boards or Tasks lists

What specific problems in your company were solved by this product?

Workflow management & automation

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Workflows w/ SalesForce

Why did you decide to change it?

The features work lacking

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased the accountability by providing businesses with a system of checks and balances.
  • It improved the reliability of information and its timely delivery to concerned departments and personnel.
  • It helped in securing company resources and information.

PRICING & COSTS

What was the cost of implementing this product?

unknown

What is your total annual cost for using this product?

1,000

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Process Management

Business Rules Management
5
amazing
Collaboration
4
very good
Data Mapping
4
very good
Lifecycle Management
4
very good
Process Analysis
5
amazing
Process Capture
5
amazing
Process Change Tracking
5
amazing
Process Mapping
5
amazing
Process Modeling & Design
5
amazing
Design Tools
5
amazing
Forms
3
ok
SOA and Integration
5
amazing
Visibility and Transparency
4
very good