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User review of Process Street

The best way to record periodic processes!

- by Anthea Strezze

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It's easy to use, and super simple to find where I saved processes, even if I gave them names that are no longer as useful as I expected them to be. I love being able to include screenshots as well as text and checklists!

What aspects are problematic or could work better?

I don't have any complaints!

What features/services would you like to see in future versions of this product?

I have barely scratched the surface of what they offer already, so I can't think of anything.

What specific problems in your company were solved by this product?

I have a number of processes that I only do a couple of times a year. Before I found Process.st, I would document the process details - like specific software settings, and mistakes I make and have to sort out every time - in a Word document. Unfortunately, with months between uses, I almost always forgot what folder I saved it in, what name I saved it under, or accidentally deleted it in the meantime so I was constantly re-inventing the wheel. Now, I just log into Process.st and thank past me for remembering to record the process there!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

E-Learning

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It improved the reliability of information and its timely delivery to concerned departments and personnel.

PRICING & COSTS

What was the cost of implementing this product?

$0 since I'm using the free version

What is your total annual cost for using this product?

$0

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

N/A

FEATURE DETAILS

Process Management

Business Rules Management
4
very good
Process Capture
5
amazing
Data Access
4
very good
Visibility and Transparency
4
very good