Very powerful. Our favorite productivity tool

What are the best aspects of this product?

I love the sheer power of this product. So much more than a checklist. With conditional logic, the ability to carry variables from one checklist to the next, and being able to provide unlimited instruction/documentation for each task... it has proved a great productivity tool. We use it extensively. The ability to integrate with other products is excellent. When I have contacted support the help has been friendly, quick and very helpful.

What aspects are problematic or could work better?

While the ability to carry variables is excellent, it could be a little more intuitive. I had to learn it and whenever I go back to have to edit or add to this area, I have to spend some time to get my head around it again. The end result though is fantastic.

What features/services would you like to see in future versions of this product?

There is an iPhone app but no Android app. I understand it is coming, but it's taking a long time. Also, the platform should support multi-factor authentication for better security. It does offer single sign-on but we would prefer basic MFA (via Authy or Google Authenticator, for example).

What specific problems in your company were solved by this product?

We have a complex auditing process in the cybersecurity space. We use Process St to run the audits. It is the backbone of the entire project and has kept our audits on track and organized. It is our favorite productivity tool!

Are you a current user of this product?

Yes