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User review of Process Street

Would HIGHLY HIGHLY recommend – excellent software

- by Sean Adams

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This software is a game changer. Makes documentation, training and standard operating procedures a breeze. I spent many hours working for small businesses on documenting process years back, would have killed for this program then. So user friendly, very configurable. Gives you all the functionality you would want to link text, video, hyperlinks, checklists etc. all in one place. Extremely affordable - would highly highly recommend to any sized business!

What aspects are problematic or could work better?

Nothing comes to mind

What features/services would you like to see in future versions of this product?

Keep expanding the templates! Keep the integrations coming!

What specific problems in your company were solved by this product?

organizing standard operating procedures. Creating systems and instruction manuals for outsourcing to virtual assistants. Having a repository of how things get done in my business.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Insurance

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

google drive, other templating software

Why did you decide to change it?

this system ties everything together in one easy to use place

Are you satisfied with the change?

very much so

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased the accountability by providing businesses with a system of checks and balances.
  • It allowed for monitoring corporate resources, resulting in their maximized utilization.
  • It helped in securing company resources and information.

PRICING & COSTS

What is your total annual cost for using this product?

200

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

none

FEATURE DETAILS

Process Management

Asset Management
5
amazing
Business Rules Management
5
amazing
Collaboration
5
amazing
Data Mapping
5
amazing
Lifecycle Management
5
amazing
Process Analysis
5
amazing
Process Capture
5
amazing
Process Change Tracking
5
amazing
Process Mapping
5
amazing
Process Modeling & Design
5
amazing
Process Simulation
5
amazing
Forms
5
amazing