What are the best aspects of this product?
This software is a game changer. Makes documentation, training and standard operating procedures a breeze. I spent many hours working for small businesses on documenting process years back, would have killed for this program then. So user friendly, very configurable. Gives you all the functionality you would want to link text, video, hyperlinks, checklists etc. all in one place. Extremely affordable - would highly highly recommend to any sized business!
What aspects are problematic or could work better?
Nothing comes to mind
What features/services would you like to see in future versions of this product?
Keep expanding the templates! Keep the integrations coming!
What specific problems in your company were solved by this product?
organizing standard operating procedures. Creating systems and instruction manuals for outsourcing to virtual assistants. Having a repository of how things get done in my business.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Insurance
Did your company use a different software before this one?
Yes
What software did you use before?
google drive, other templating software
Why did you decide to change it?
this system ties everything together in one easy to use place
Are you satisfied with the change?
very much so
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What is your total annual cost for using this product?
200
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
none
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