It helps us with our processes

What are the best aspects of this product?

It allows us to be more organized with our processes. We can manage and process requests fast and implement new procedures easily. We don't even have to be experts in programming to do this. Its interface is also simple to use and their support team is very responsive.

What aspects are problematic or could work better?

They should widen their community scope as its very limited.

What specific problems in your company were solved by this product?

Accessing this from different devices is very easy. This makes it easier to track progress and complete reports.

Are you a current user of this product?

Yes