ProcessMaker Review

Our score: 8.6 User satisfaction: 100%

What is ProcessMaker?

ProcessMaker is an online software program that automates form based, approval driven workflow and improves the way information flows between data and systems. In particular, it provides an intuitive, drag-and-drop interface that makes it easy for business analysts to model approval-based workflows.

Futhermore, ProcessMaker is a cost effective and easy to use open source business process management (BPM) and workflow software application. It is extremely efficient, lightweight, and has one of the lowest overheads of any workflow software in the industry. Subject matter experts and business analysts choose ProcessMaker as their workflow software solution because they can accomplish more and communicate with their technical teams more efficiently.

Overview of ProcessMaker Benefits

ProcessMaker workflow software features an extensive toolbox which provides the ability to easily create digital forms and map out fully functioning workflows. The software is completely web based and accessed via any web browser, making it simple to manage and coordinate workflows throughout an entire organization, including user groups and departments. Its Process Designer provides an intuitive drag-and-drop process modeling tool that is 100% web based and allows users to create and edit process diagrams using the BPMN 2.0 standard (Business Process Modeling Notation).

There is also the Output Document Builder which helps create electronic receipts, letters, confirmations, invoices, contracts or any other type of printable output document that can be added to activities where a printable form needs to be generated with auto-filled information collected during the process. Users can create roles, groups, and departments as well to customize processes for the unique structure, reporting requirements and chain of command in the organization, from managing leaves to shift case loads.

Its dashboards and key performance indicators (KPI) provide decision makers with full visibility to see how processes and employees are performing. There are nearly unlimited options for creating personalized dashboards. Users can also keep track of the progress of requests they have initiated or requests that require their input.

Overview of ProcessMaker Features

  • Rest API
  • Process Designer
  • Responsive Form Designer
  • Dashboards and KPIs
  • Output Document Builder
  • User Portal and Cases Inbox
  • User Management

ProcessMaker Position In Our Categories

Keeping in mind businesses have particular business needs, it is prudent that they abstain from adopting a one-size-fits-all, ”best” business application. Just the same, it is hard to stumble on such an app even among recognizable software solutions. The practical thing to do should be to write the several important aspects that demand consideration such as crucial features, price terms, technical skill capability of staff, company size, etc. After which, you must conduct your product research to a full extent. Browse over some ProcessMaker evaluations and scrutinize each of the software solutions in your list more closely. Such all-encompassing research guarantee you stay away from unfit apps and pay for the one which has all the benefits you require business requires.

Position of ProcessMaker in our main categories:

TOP 20

ProcessMaker is one of the top 20 Business Process Management Software products

TOP 20

ProcessMaker is one of the 20 Workflow Management Software products

If you are considering ProcessMaker it may also be beneficial to investigate other subcategories of Business Process Management Software listed in our database of SaaS software reviews.

Every company has its own characteristics, and may require a specific Business Process Management Software solution that will be designed for their business size, type of customers and employees and even particular niche they deal with. You should not count on locating an ideal solution that is going to work for each company no matter what their history is. It may be a good idea to read a few ProcessMaker Business Process Management Software reviews first and even then you should keep in mind what the service is intended to do for your business and your staff. Do you need an easy and straightforward solution with just essential functions? Will you really make use of the advanced tools required by pros and big enterprises? Are there any specific tools that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to get a trustworthy app that will fit your budget.

How Much Does ProcessMaker Cost?

ProcessMaker Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ProcessMaker payment information for enterprise pricing is available only upon request. Please contact the company for further information.

User Satisfaction

Positive Social Media Mentions 7
Negative Social Media Mentions 0

We realize that when you make a decision to buy Business Process Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ProcessMaker reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ProcessMaker. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Useful ProcessMaker Resources

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What are ProcessMaker pricing details?

ProcessMaker Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ProcessMaker payment information for enterprise pricing is available only upon request. Please contact the company for further information.

What integrations are available for ProcessMaker?

No information available.


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Reviewed By Louie Andre
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