BEWARE free trial…getting out is worse than a gym membership!

What are the best aspects of this product?

Easy to use and deploy. Cheaper cost of entry than the better optioins available.

What aspects are problematic or could work better?

1. You don't own your data. No exit strategy. Data security.
2. Customer service is ATROCIOUS. Rude email replies, no phone service.
3. Onerous billing practices (which are clearly laid out in the fine print of their terms & conditions.)
4. Unwillingsness to let you leave. They will continue to bill you to the full extent of their terms...like it or not. READ THE FINE PRINT. It reminds me of a gym membership.

WARNING: I WOULD NOT SUGGEST ANY GOVERNMENT OR BUSINESS USERS ADOPT THIS SOFTWARE. I WILL MAKE RECOMMENDATIONS TO MY STATE GOVERNMENT TO AVOID THIS VENDOR.

What features/services would you like to see in future versions of this product?

Improve customer service. (Looking at you Ben Holland)

honest/fair billing practices.

What specific problems in your company were solved by this product?

Multi-platform cloud based basic project management software.

Are you a current user of this product?

Yes