What are the best aspects of this product?
Promys does everything from tracking sales interactions to managing our inventory. It is very intuitive and easy to use. It also integrates with our accounting package so there is no need to manually duplicate entries.
Because the software is web based, we can use it on any platform including mobile devices.
What aspects are problematic or could work better?
The integrations into QuickBooks can cause some minor difficulties, but that is strictly related to our line of business and large quantity line items for certain services.
What features/services would you like to see in future versions of this product?
We would like to see recurring billing options. Note that this is already in development.
What specific problems in your company were solved by this product?
To continue to grow we needed better dynamic real-time views into sales opportunities and revenue forecasts, billable staff time and project profitability. We were also spending a lot of time manually coordinating resource schedules and order fulfillment information via e-mail and shared calendars. The Promys PSA software allowed us to address all of those issues in one software solution and set a strong foundation for our continued growth.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Why did you decide to change it?
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?