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User review of ProProfs Chat

ProProfs Chat does provide great number of features and that too at affordable rates.

- by Aarti Jaidka

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It's not just one but many features that make ProProfs Chat the perfect live chat software option for all businesses. From metrics that help you see how your support agents are performing to the ease of integrating the tool at your site in a matter of few steps, all these make it worth the investment. Great job guys!

What aspects are problematic or could work better?

Everything seems great for us now. However, if they could tweak the speed of the software a little, then that would really make our work process simple and easy to carry everyday.

Are you a current user of this product?

No

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.

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