Deep insights into customer behavior!

What are the best aspects of this product?

The tool’s reporting capabilities are great. They help us track which articles are being read the most. Moreover, the advanced formatting options help us create engaging documentation for our tools and processes.

What aspects are problematic or could work better?

We faced some technical issues with the software. However, their customer support team was quick to help us.

What features/services would you like to see in future versions of this product?

While the current ones work just fine, it would be great to get more beautiful templates.

What specific problems in your company were solved by this product?

The tool has helped support executives focus on more critical issues. It has also enabled us to find out the exact keywords that users are searching for.

Are you a current user of this product?

No