Awesome Survey tool to know customers bette

What are the best aspects of this product?

Besides helping us with creating awesome surveys, the software provided a comprehensive report that enabled us to interpret the survey results. Thanks to the reports, we could actually analyze the data and get a holistic picture of what the respondents think about our product. Another thing that I loved about this software is the various options it provides to make the survey attractive. We could include images and videos in the survey just to keep the respondents engaged.

What aspects are problematic or could work better?

I didn’t find any major issue with the software, but yes, its user interface can be improved for a better experience.

What specific problems in your company were solved by this product?

We had recently launched a product and wanted to know about the experience our customers had while using it. The software helped us create an impactful product-specific survey for our clients and provided us with insightful reports. We got a peek into what our customers think about the product, the issues they are facing, the suggestions they have for its improvement, etc. These details were of tremendous help in bringing significant improvements in our product.

Are you a current user of this product?

No