Logo of ProProfs Survey Maker

ProProfs Survey Maker REVIEW

Survey Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.4

What is ProProfs Survey Maker?

ProProfs Survey Maker is a powerful and easy to use online survey solution designed for educators, marketers, event planners, and organizations. Built with a drag and drop user interface and mobile-friendly features, the survey tool is used for collecting customer feedback, conducting market research and demographic analysis, evaluating course effectiveness, and other goals or activities. With ProProfs Survey Maker, designing and creating online surveys of any type is a breeze, whether they are simple or sophisticated. The software permits users to choose from a selection of survey templates which they can customize by adding logos, background images, colors, and call-to-action buttons.

The intuitive online survey software, furthermore, helps users easily reach out to people by allowing them to share surveys and questionnaires in various ways – share surveys on Facebook, Twitter, and other social media sites; send them via email, and publish on websites and blogs. After users deliver their surveys, ProProfs Survey Maker provides them with the ability to track how respondents are answering their surveys. They will be able to obtain information about their respondents instantly and access detailed survey reports in real time. With such excellent survey reporting and analytics, they can gain insights into the responses and choices of survey takers.

Overview of ProProfs Survey Maker Benefits

Add Scoring To Surveys To Analyze Responses Faster

Among the powerful features offered by ProProfs Survey Maker is that it provides users with the ability to create different types of scored questionnaires. In scored questionnaires; points, rates, grades, or values are assigned to the feedback, answers, or options given or chosen by the respondents. Therefore, users can quickly analyze responses, as they are able to apply a scoring system to their surveys and questionnaires.

The types of scored questionnaires that can be created using the online survey software include scored surveys, scored quizzes, scored personality quizzes, and NPS (Net Promoter Score). For instance, if they want to determine if their current customers will most likely repurchase from their company, or if their employees will possibly promote the company to friends or family; the software lets them create an NPS or Net Promoter Score survey. This survey measures customer loyalty as well as the loyalty of brand associates, partners, and employees.

Enable Skip Logic Or Branching

As users create online surveys, ProProfs Survey Maker lets users configure the features within their surveys. For instance, they can activate skip logic or branching for surveys. This feature enables them to remove questions that are not relevant to certain groups of respondents. Thus, respondents will be routed to subsequent questions based on the answers they give.

Hide Questions And Add Private Notes

Another way to configure online surveys using the software is by adding private notes. In this feature, users will be able to hide some fields and questions from their respondents, which can only be viewed by themselves and their administrators. Once respondents are done taking the surveys, users can access these hidden questions and fields from  ProProfs Survey Maker’s survey report section, and add their own notes or responses.

Custom Survey Themes

In ProProfs Survey Maker, online surveys can be customized to match one’s branding. The software has pre-defined survey themes that users can customize. Thus, they will be able to create their own custom survey themes by adding their own logo, changing the colors of texts in their surveys, choosing fonts they like, and setting up all the call-to-action buttons they want. Additionally, they can also create welcome and thank you pages for their surveys. With such survey design capabilities, users can gain more respondents, increase response rates, and make their brand stand out.

Embed Surveys On Websites or Blogs

ProProfs Survey Maker also provides users with the capability to easily share surveys. The software allows them to embed surveys to their websites and blogs. Furthermore, they can incorporate a survey into their blog or website as a pop-up survey.

Gain Insights Into Respondents’ Choices

With ProProfs Survey Maker, analyzing survey results and data is simplified. This is because the software is equipped with powerful survey report features. Users will be able to track all the activities across their surveys since the last time they log in to their ProProfs Survey Maker account. This includes the ability to view the email IDs and IP addresses of the survey takers. Also, the software permits them to view in a centralized location all reports related to the surveys they created, and drill down into the details of each report.

Overview of ProProfs Survey Maker Features

  • Scored Surveys And Questionnaires
  • Enable Survey Logic
  • Private Survey Notes
  • Manage Users And Groups
  • Page And Section Breaks
  • Image And Video Support
  • Pre-defined Custom Themes
  • Fonts, Colors, And Images
  • Welcome And Thank You Pages
  • Custom Completion Pages
  • Full White Label Surveys
  • Embed Surveys On Websites Or Blogs
  • Send Surveys Via Email
  • Mobile-Friendly Surveys
  • Track All Survey Activity
  • Capture Surve Takers Data
  • Get Insights Into Responses
  • View Data As Charts And Graphs
  • Download Survey Reports And Dig Deeper

What Problems Will ProProfs Survey Maker Solve?

Scenario #1

Some companies apply guesswork in gauging customer satisfaction and loyalty. As a result, they are struggling in identifying who among their customers will most likely promote their products or services, or will probably switch to competitors’ offerings. With ProProfs Survey Maker, this guesswork can be eliminated. The software enables companies to conduct NPS or Net Promoter Score surveys so they can accurately measure the loyalty and satisfaction of their customers. Using NPS surveys, they can pinpoint the promotes and detractors for their products or services.

Scenario #2

Conducting online surveys is not only an effective method for collecting feedback from customers to analyze how satisfied and happy they are with the products and services delivered by a company, but it is also a good approach in evaluating the performance of a company’s customer support team. By creating and launching one-click surveys through ProProfs Survey Maker, companies can determine if their agents are providing excellent customer service to their customers, as this will reflect on customers’ feedback or responses.

Scenario #3

To establish a great brand, companies need to assess the value of their products and services.  Thus, they have to identify issues that affect the quality of their products and services, such as identifying bottlenecks in their product line and features that are lacking.  ProProfs Survey Maker addresses this concern by allowing companies to create surveys to gather feedback from their customers in relation to the products and services they are offering. This way, they will be able to create better products and deliver better services.

Awards & Quality Certificates

ProProfs Survey Maker Position In Our Categories

Position of ProProfs Survey Maker in our main categories:

50

ProProfs Survey Maker is one of the top 50 Survey Software products

50

ProProfs Survey Maker is one of the 50
Survey Software products


If you are interested in ProProfs Survey Maker it could also be a good idea to examine other subcategories of Best Survey Software listed in our database of B2B software reviews.

Since each enterprise has specific business wants, it is sensible for them to refrain from looking for a one-size-fits-all ideal software solution. Needless to say, it would be useless to try to find such a platform even among market-leading software platforms. The clever thing to do would be to list the various important aspects that require consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some ProProfs Survey Maker reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive homework can make sure you weed out ill-fitting platforms and select the system that provides all the features you need for business success.

How Much Does ProProfs Survey Maker Cost?

ProProfs Survey Maker Pricing Plans:

ProProfs Survey Maker offers four SMB and enterprise pricing plans for all users to choose from. All the plans can be availed either on a monthly or yearly subscription basis. Give the details a look, and select the best plan for your business:

Basic

  • $14/mo. – Billed Monthly
  • $7/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Email Support
  • Set The Number Of People Who Can Create And Manage Your Surveys

Professional

  • $39/mo. – Billed Monthly
  • $19/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 500MB – Upload Videos, Docs & Files
  • Set The Number Of People Who Can Create And Manage Your Surveys

Business 

  • $139/mo. – Billed Monthly
  • $69/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • 1 Instructor – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 1GB – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $960 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • White Label
  • 1000 Private User Accounts
  • 20 Groups & Classroom
  • 1 Instructor – Set The Number Of People Who Can Create And Manage Your Surveys

Enterprise

  • $299/mo. – Billed Monthly
  • $199/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Unlimited Instructors – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • Unlimited – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $2,520 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • Whit Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data Oversight, Security And Ownership
  • Organization-Wide Collaboration
  • Centrally-Managed Enterprise
  • Unlimited Instructors
  • On-Boarding & Success Manager
  • Unlimited Instructors – Set The Number Of People Who Can Create And Manage Your Surveys

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ProProfs Survey Maker reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ProProfs Survey Maker. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • China
  • Germany
  • Japan
  • Spain
  • France
  • Russia
  • Italy
  • Dutch
  • Portugal
  • Polish
  • Turkish
  • Swedish
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are ProProfs Survey Maker pricing details?

ProProfs Survey Maker Pricing Plans:

ProProfs Survey Maker offers four SMB and enterprise pricing plans for all users to choose from. All the plans can be availed either on a monthly or yearly subscription basis. Give the details a look, and select the best plan for your business:

Basic

  • $14/mo. – Billed Monthly
  • $7/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Email Support
  • Set The Number Of People Who Can Create And Manage Your Surveys

Professional

  • $39/mo. – Billed Monthly
  • $19/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 500MB – Upload Videos, Docs & Files
  • Set The Number Of People Who Can Create And Manage Your Surveys

Business 

  • $139/mo. – Billed Monthly
  • $69/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • 1 Instructor – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 1GB – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $960 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • White Label
  • 1000 Private User Accounts
  • 20 Groups & Classroom
  • 1 Instructor – Set The Number Of People Who Can Create And Manage Your Surveys

Enterprise

  • $299/mo. – Billed Monthly
  • $199/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Unlimited Instructors – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • Unlimited – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $2,520 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • Whit Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data Oversight, Security And Ownership
  • Organization-Wide Collaboration
  • Centrally-Managed Enterprise
  • Unlimited Instructors
  • On-Boarding & Success Manager
  • Unlimited Instructors – Set The Number Of People Who Can Create And Manage Your Surveys

What integrations are available for ProProfs Survey Maker?

ProProfs Survey Maker supports integration with the following email marketing and content management solutions:

  • MailChimp
  • WordPress
  • Salesforce
  • Campaign Monitor
  • Constant Contact

User reviews


No reviews yet

0
0
0
0
0

Average Rating:

Write your own review of this product

Add a review

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
+1
Share