MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Share
Tweet
Share

ProProfs Survey Maker Review

ProProfs Survey Maker
Our score: 8.4 User satisfaction: N/A

What is ProProfs Survey Maker?

ProProfs Survey Maker is a powerful and easy to use online survey solution designed for educators, marketers, event planners, and organizations. Built with a drag and drop user interface and mobile-friendly features, the survey tool is used for collecting customer feedback, conducting market research and demographic analysis, evaluating course effectiveness, and other goals or activities. With ProProfs Survey Maker, designing and creating online surveys of any type is a breeze, whether they are simple or sophisticated. The software permits users to choose from a selection of survey templates which they can customize by adding logos, background images, colors, and call-to-action buttons.

The intuitive online survey software, furthermore, helps users easily reach out to people by allowing them to share surveys and questionnaires in various ways – share surveys on Facebook, Twitter, and other social media sites; send them via email, and publish on websites and blogs. After users deliver their surveys, ProProfs Survey Maker provides them with the ability to track how respondents are answering their surveys. They will be able to obtain information about their respondents instantly and access detailed survey reports in real time. With such excellent survey reporting and analytics, they can gain insights into the responses and choices of survey takers.

Overview of ProProfs Survey Maker Benefits

Add Scoring To Surveys To Analyze Responses Faster

Among the powerful features offered by ProProfs Survey Maker is that it provides users with the ability to create different types of scored questionnaires. In scored questionnaires; points, rates, grades, or values are assigned to the feedback, answers, or options given or chosen by the respondents. Therefore, users can quickly analyze responses, as they are able to apply a scoring system to their surveys and questionnaires.

The types of scored questionnaires that can be created using the online survey software include scored surveys, scored quizzes, scored personality quizzes, and NPS (Net Promoter Score). For instance, if they want to determine if their current customers will most likely repurchase from their company, or if their employees will possibly promote the company to friends or family; the software lets them create an NPS or Net Promoter Score survey. This survey measures customer loyalty as well as the loyalty of brand associates, partners, and employees.

Enable Skip Logic Or Branching

As users create online surveys, ProProfs Survey Maker lets users configure the features within their surveys. For instance, they can activate skip logic or branching for surveys. This feature enables them to remove questions that are not relevant to certain groups of respondents. Thus, respondents will be routed to subsequent questions based on the answers they give.

Hide Questions And Add Private Notes

Another way to configure online surveys using the software is by adding private notes. In this feature, users will be able to hide some fields and questions from their respondents, which can only be viewed by themselves and their administrators. Once respondents are done taking the surveys, users can access these hidden questions and fields from  ProProfs Survey Maker’s survey report section, and add their own notes or responses.

Custom Survey Themes

In ProProfs Survey Maker, online surveys can be customized to match one’s branding. The software has pre-defined survey themes that users can customize. Thus, they will be able to create their own custom survey themes by adding their own logo, changing the colors of texts in their surveys, choosing fonts they like, and setting up all the call-to-action buttons they want. Additionally, they can also create welcome and thank you pages for their surveys. With such survey design capabilities, users can gain more respondents, increase response rates, and make their brand stand out.

Embed Surveys On Websites or Blogs

ProProfs Survey Maker also provides users with the capability to easily share surveys. The software allows them to embed surveys to their websites and blogs. Furthermore, they can incorporate a survey into their blog or website as a pop-up survey.

Gain Insights Into Respondents’ Choices

With ProProfs Survey Maker, analyzing survey results and data is simplified. This is because the software is equipped with powerful survey report features. Users will be able to track all the activities across their surveys since the last time they log in to their ProProfs Survey Maker account. This includes the ability to view the email IDs and IP addresses of the survey takers. Also, the software permits them to view in a centralized location all reports related to the surveys they created, and drill down into the details of each report.

Overview of ProProfs Survey Maker Features

  • Scored Surveys And Questionnaires
  • Enable Survey Logic
  • Private Survey Notes
  • Manage Users And Groups
  • Page And Section Breaks
  • Image And Video Support
  • Pre-defined Custom Themes
  • Fonts, Colors, And Images
  • Welcome And Thank You Pages
  • Custom Completion Pages
  • Full White Label Surveys
  • Embed Surveys On Websites Or Blogs
  • Send Surveys Via Email
  • Mobile-Friendly Surveys
  • Track All Survey Activity
  • Capture Surve Takers Data
  • Get Insights Into Responses
  • View Data As Charts And Graphs
  • Download Survey Reports And Dig Deeper

What Problems Will ProProfs Survey Maker Solve?

Scenario #1

Some companies apply guesswork in gauging customer satisfaction and loyalty. As a result, they are struggling in identifying who among their customers will most likely promote their products or services, or will probably switch to competitors’ offerings. With ProProfs Survey Maker, this guesswork can be eliminated. The software enables companies to conduct NPS or Net Promoter Score surveys so they can accurately measure the loyalty and satisfaction of their customers. Using NPS surveys, they can pinpoint the promotes and detractors for their products or services.

Scenario #2

Conducting online surveys is not only an effective method for collecting feedback from customers to analyze how satisfied and happy they are with the products and services delivered by a company, but it is also a good approach in evaluating the performance of a company’s customer support team. By creating and launching one-click surveys through ProProfs Survey Maker, companies can determine if their agents are providing excellent customer service to their customers, as this will reflect on customers’ feedback or responses.

Scenario #3

To establish a great brand, companies need to assess the value of their products and services.  Thus, they have to identify issues that affect the quality of their products and services, such as identifying bottlenecks in their product line and features that are lacking.  ProProfs Survey Maker addresses this concern by allowing companies to create surveys to gather feedback from their customers in relation to the products and services they are offering. This way, they will be able to create better products and deliver better services.

Awards & Quality Certificates

ProProfs Survey Maker Position In Our Categories

Because companies have their own business-related demands, it is only reasonable they steer clear of adopting a one-size-fits-all, ideal software system. Nevertheless, it would be difficult to pinpoint such a software system even among popular software products. The practical step to do is to tabulate the numerous main aspects which entail inspection like important features, costing, technical skill aptitude of staff, business size, etc. The second step is, you must do your product research fully. Read some ProProfs Survey Maker evaluations and check out each of the software systems in your shortlist in detail. Such all-encompassing product research ensure you circumvent poorly fit apps and subscribe to the system which includes all the tools your business requires for success.

Position of ProProfs Survey Maker in our main categories:

TOP 50

ProProfs Survey Maker is one of the top 50 Survey Software products

If you are considering ProProfs Survey Maker it might also be a good idea to analyze other subcategories of Survey Software gathered in our database of B2B software reviews.

Enterprises have diverse needs and requirements and no software platform can be ideal in such a situation. It is futile to try to find a perfect out-of-the-box software product that fulfills all your business needs. The smart thing to do would be to adapt the application for your unique wants, staff member skill levels, finances, and other factors. For these reasons, do not hasten and subscribe to well-publicized leading systems. Though these may be widely used, they may not be the perfect fit for your specific needs. Do your homework, investigate each short-listed platform in detail, read a few ProProfs Survey Maker Survey Software reviews, speak to the vendor for explanations, and finally select the app that offers what you want.

How Much Does ProProfs Survey Maker Cost?

ProProfs Survey Maker Pricing Plans:

Free Trial

Basic

$14/mo.

Professional

$39/mo.

Business

$139/mo.

Enterprise

$299/mo.

ProProfs Survey Maker offers four SMB and enterprise pricing plans for all users to choose from. All the plans can be availed either on a monthly or yearly subscription basis. Give the details a look, and select the best plan for your business:

Basic

  • $14/mo. – Billed Monthly
  • $7/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Email Support
  • Set The Number Of People Who Can Create And Manage Your Surveys

Professional

  • $39/mo. – Billed Monthly
  • $19/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 500MB – Upload Videos, Docs & Files
  • Set The Number Of People Who Can Create And Manage Your Surveys

Business 

  • $139/mo. – Billed Monthly
  • $69/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • 1 Instructor – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 1GB – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $960 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • White Label
  • 1000 Private User Accounts
  • 20 Groups & Classroom
  • 1 Instructor – Set The Number Of People Who Can Create And Manage Your Surveys

Enterprise

  • $299/mo. – Billed Monthly
  • $199/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Unlimited Instructors – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • Unlimited – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $2,520 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • Whit Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data Oversight, Security And Ownership
  • Organization-Wide Collaboration
  • Centrally-Managed Enterprise
  • Unlimited Instructors
  • On-Boarding & Success Manager
  • Unlimited Instructors – Set The Number Of People Who Can Create And Manage Your Surveys

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ProProfs Survey Maker reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ProProfs Survey Maker. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Dutch
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular ProProfs Survey Maker Alternatives

Top Competitors To ProProfs Survey Maker By Price

Trending Survey Software Reviews

Product name:
Score:
Satisfaction:
8.0
100%

ProProfs Survey Maker Comparisons

ProProfs Survey Maker user reviews

Easy to use

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: Food & Beverages

One of the easiest tools to use

Read full review >
Anonymous Reviewer
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.05.2019 Company Size: 11-50 Employees Industry: Chemicals

Awesome Survey tool to know customers bette

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.04.2019 Company Size: 51-100 Employees Industry: Financial Services

What are ProProfs Survey Maker pricing details?

ProProfs Survey Maker Pricing Plans:

Free Trial

Basic

$14/mo.

Professional

$39/mo.

Business

$139/mo.

Enterprise

$299/mo.

ProProfs Survey Maker offers four SMB and enterprise pricing plans for all users to choose from. All the plans can be availed either on a monthly or yearly subscription basis. Give the details a look, and select the best plan for your business:

Basic

  • $14/mo. – Billed Monthly
  • $7/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Email Support
  • Set The Number Of People Who Can Create And Manage Your Surveys

Professional

  • $39/mo. – Billed Monthly
  • $19/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 500MB – Upload Videos, Docs & Files
  • Set The Number Of People Who Can Create And Manage Your Surveys

Business 

  • $139/mo. – Billed Monthly
  • $69/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • 1 Instructor – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • 1GB – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $960 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • White Label
  • 1000 Private User Accounts
  • 20 Groups & Classroom
  • 1 Instructor – Set The Number Of People Who Can Create And Manage Your Surveys

Enterprise

  • $299/mo. – Billed Monthly
  • $199/mo. – Billed Annually
  • Unlimited Surveys
  • Unlimited Responses
  • Unlimited Instructors – Assign An Instructor Who Can Create And Manage Your Surveys
  • Logo, Branding & Themes
  • Survey Scoring
  • Web Forms
  • Branching And Skip Logic
  • Accept File Uploads
  • Email/Phone Support
  • Unlimited – Upload Videos, Docs & Files
  • Quiz & Poll Maker – $2,520 Value
  • Advanced Reporting Tools
  • Enterprise-Level Security
  • API, Single Sign-On Integration
  • Offline Authoring With Excel
  • Notifications & Report Sharing
  • Whit Label
  • Unlimited Private User Accounts
  • Unlimited Groups & Classroom
  • Organizational Data Oversight, Security And Ownership
  • Organization-Wide Collaboration
  • Centrally-Managed Enterprise
  • Unlimited Instructors
  • On-Boarding & Success Manager
  • Unlimited Instructors – Set The Number Of People Who Can Create And Manage Your Surveys

What integrations are available for ProProfs Survey Maker?

ProProfs Survey Maker supports integration with the following email marketing and content management solutions:

  • MailChimp
  • WordPress
  • Salesforce
  • Campaign Monitor
  • Constant Contact

ProProfs Survey Maker average rating:

Average score
4.5/5 (3 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Anonymous Reviewer

PROS: Besides helping us with creating awesome surveys, the software provided a comprehensive report that enabled us to interpret the survey results. Thanks to the reports, we could actually analyze the data and get a holistic picture of what the respondents think about our product. Another thing that I loved about this software is the various options it provides to make the survey attractive. We could include images and videos in the survey just to keep the respondents engaged.

CONS: I didn’t find any major issue with the software, but yes, its user interface can be improved for a better experience.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The best aspects would probably be the large library of ready to use templates which they provide. There have been many cases where we’ve just used one of the templates without making any changes at all.

CONS: Honestly, there’s no real aspect where I’ve found this tool to be lacking, but there are random glitches that occur sometimes. If they are resolved, it would be great.

Reviewed 11 months ago

Read full review >

More reviews from 3 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to use

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 30.09.2019 Company Size: More than 100 Employees Industry: Food & Beverages

PROS: The best aspects would probably be the multi-lingual support and the templates that are provided by ProProfs. Making surveys in the languages of our choice is very helpful when targeting specific groups.

CONS: The few issues that we have come across don’t really have much to do with the implementation or overall usage of the product. Just a few technical bugs which were resolved as soon as we got in touch with their support team.

What do you think about this review? Great Poor

One of the easiest tools to use

Read full review >
Anonymous Reviewer
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.05.2019 Company Size: 11-50 Employees Industry: Chemicals

PROS: The best aspects would probably be the large library of ready to use templates which they provide. There have been many cases where we’ve just used one of the templates without making any changes at all.

CONS: Honestly, there’s no real aspect where I’ve found this tool to be lacking, but there are random glitches that occur sometimes. If they are resolved, it would be great.

What do you think about this review? Great Poor

Awesome Survey tool to know customers bette

Read full review >
Anonymous Reviewer
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.04.2019 Company Size: 51-100 Employees Industry: Financial Services

PROS: Besides helping us with creating awesome surveys, the software provided a comprehensive report that enabled us to interpret the survey results. Thanks to the reports, we could actually analyze the data and get a holistic picture of what the respondents think about our product. Another thing that I loved about this software is the various options it provides to make the survey attractive. We could include images and videos in the survey just to keep the respondents engaged.

CONS: I didn’t find any major issue with the software, but yes, its user interface can be improved for a better experience.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.