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User review of ProProfs Survey Maker

Comprehensive and easy to use

- by Dolly

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

ProProfs allows us to create mobile-friendly forms and share our surveys on our website or through email. It lets us understand our market better and get business ideas from the responses of our clients.

What aspects are problematic or could work better?

We would have a better experience with ProProfs if they would provide a sample survey that would facilitate a better understanding of product use. The software’s UI design would also benefit from some enhancements.

What specific problems in your company were solved by this product?

We use this to gather feedback from our clients and stakeholders. This has helped us in providing better service and collecting data for developing new products.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.