Create a Poll and Score Survey

What are the best aspects of this product?

Using the polls and scores option of ProProfs Survey Maker, we could give an engaging and personalized touch to our surveys. It is one of the best ways to know the sentiments of your customers and employees alike. While polls helped us collect instant feedback with ease, scores allowed us to spot our most loyal customers.

What aspects are problematic or could work better?

So far, it has been a great ride with ProProfs Survey Maker.

What specific problems in your company were solved by this product?

Initially, we only made use of short question types to collect customer feedback. It ended up being biased as we received several blank responses, making the survey process ineffective. When we created polled and scored surveys using ProProfs Survey Maker, our response rates shot up. Our customers found it easier to give us a score rather than giving lengthy answers to express their sentiments.

Are you a current user of this product?

No