Create NPS Surveys in minutes

What are the best aspects of this product?

Sending a survey to your contacts couldn’t have been easier. ProProfs survey maker offers various sharing options, including email, direct link, website embedding, popup, and social sharing, along with the convenient option to take a print for hard copies. We can bulk-import the contact list to share surveys with multiple leads in one go, which is automated and efficient.

What aspects are problematic or could work better?

We have been using ProProfs Survey Maker for 3 years now, and there haven’t been any issues with this software.

What features/services would you like to see in future versions of this product?

We are happy to use this tool; however, it would be great to see more themes for the NPS scale in the near future.

What specific problems in your company were solved by this product?

Customers usually don’t fill up lengthy and less engaging feedback forms. We had experienced the same a while ago when we were unable to track the level of customer satisfaction and unhappy customers. Hence, we headed up for a perfect survey tool. Thanks to the ProProfs survey maker, we now have the customers’ data indicating how likely they are to buy a particular product. This has enabled us to focus more on improving customer satisfaction and eventually the sales graph.

Are you a current user of this product?

No