One of the easiest tools to use

What are the best aspects of this product?

The best aspects would probably be the large library of ready to use templates which they provide. There have been many cases where we’ve just used one of the templates without making any changes at all.

What aspects are problematic or could work better?

Honestly, there’s no real aspect where I’ve found this tool to be lacking, but there are random glitches that occur sometimes. If they are resolved, it would be great.

What specific problems in your company were solved by this product?

We used this tool to measure and evaluate our Net Promoter Score and customer satisfaction scores.

Are you a current user of this product?

No