Easy to set up, use and customize

What are the best aspects of this product?

I have no problem setting this up and have the entire team use it from day one. It also lets me customize the dashboard according to our colors and preferences. Overall, it's a good choice.

What aspects are problematic or could work better?

It could use reporting tools as is standard in other chat apps.

What specific problems in your company were solved by this product?

We can respond to customers faster and in context. Indirectly, it is helping us build a reputation that we care for our customers.

Are you a current user of this product?

No