A live chat app with a wonderful set of tools

What are the best aspects of this product?

The greatest thing about Pure Chat is the integration capabilities that let our business connect it with other systems. We mainly enjoy its synchronization with Slack because messages in Pure Chat appear as notifications in the group messaging platform. Also, our company benefits

What aspects are problematic or could work better?

Growth Plan, the lowest tier in Pure Chat's subscription model, should have more than one maximum website. It would also be a huge help if the reporting tool has more data and metrics.

What specific problems in your company were solved by this product?

Pure Chat has a wide array of customization options for the chat box before we embed it on our website so that it matches our layout and design. But when integrating apps via Zapier, some solutions have limited or zero coding capabilities available to users.

Are you a current user of this product?

Yes