Great for ecommerce!

What are the best aspects of this product?

If you want an easy and straightforward chatting solution, then I highly recommend that you use Pure Chat. I didn’t waste time figuring out complicated algorithms as one would do in other live chat tools. With this, I was able to get to work right away.

What aspects are problematic or could work better?

Loading time can be quite long—but these don’t happen all the time.

What specific problems in your company were solved by this product?

Now, I’ve been able to respond to concerns and questions from my customers more quickly. This has really boosted my relationship with them.

Are you a current user of this product?

No