Pure Chat has helped improve my customer relations

What are the best aspects of this product?

This is a no-frills tool. You fire it up, you converse with customers using its chatting solutions, and you can make a few tweaks here and there—that’s about it. If this is the type of tool you are looking for, then you won’t go wrong with Pure Chat.

What aspects are problematic or could work better?

There’s nothing to dislike about this tool. It gives me everything that I need—all in a neatly wrapped package.

What specific problems in your company were solved by this product?

This actually supports multi-tasking so we’ve been able to reply to clients at a bigger volume that we have been able to before. I now realize just how important a live chatting feature is. Thank you, Pure Chat!

Are you a current user of this product?

Yes