Superior app!

What are the best aspects of this product?

The best things about Pure Chat are its neat user interface, its customizable settings, and its fair pricing. The UI and the settings make it easier for the users to make the app complement the needs of your team. Customizing it is so much fun because it allows you to see how it will look like on the desktop or mobile. The pricing is just right. Definitely more cost-efficient than its competitors.

What aspects are problematic or could work better?

Pure Chat doesn't have a desktop app yet. We have to use an internet browser to access it via the desktop.

What specific problems in your company were solved by this product?

Connecting with visitors real-time through Pure Chat eliminates confusion with our customers since we're selling highly technical products. They can easily reach out to a live customer service representative to help them understand the product functions.

Are you a current user of this product?

Yes