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QA touch Review

QA touch
Our score: 8.0 User satisfaction: 92%

What is QA touch?

QA touch is a freemium test case management solution that revolutionizes QA processes with its inclusion of AI technologies. With a smart feature, you receive intelligent suggestions and predictions for your text. As a result, you can write about test cases and issues faster, saving you and your QA team time.

QA touch is budget-friendly, too, despite its robust capabilities. It has economical monthly plans and it even offers a free package for small teams. This way, you can conduct your QA processes without worrying overly much about the operational cost. Thus, you can produce top-notch results and high-quality products in a short amount of time and in a cost-effective manner.

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Overview of QA touch Benefits

AI-powered Texts

With QA touch, writing about test cases and issues is faster. It is not just because of its intuitive interface, but it is also because of the solution’s AI text predictor. This function provides smart predictions of what you are going to write next, enabling you to save time writing about problems. This is a feature unique to the platform, which can transform your workflow.

Natural Test Management

Making test management intuitive is a mission of QA touch. To that end, it provides a comprehensive module that allows you to plan, execute, and measure your test management processes.

Jira Integration

QA touch has a pre-made integration with Jira. This way, you can log issues, prioritize tasks, and assign jobs to team members directly from the platform. On top of that, this functionality allows for the seamless population of data from your Jira account.

Bug Tracking Module

A built-in bug-tracking component adds to the value of QA touch. This lets you save time from switching between different software windows and it allows you to save on costs too. Moreover, this lets you create a bug ticket wherever you run your test scenario, making bug tracking less arduous.

Report Generation

Keeping track of QA activities is easier with QA touch. The solution lets you generate reports specific to projects, versions, test cases, and issues. With these reports, you can determine the productivity of your team and find ways to improve their work pace and quality. On top of that, this feature lets you know which test cases failed and affords you the ability to track them until closure. Moreover, if you need reports with specific elements, the solution can provide it to you, too.

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Overview of QA touch Features

  • Test Management
  • Bug Tracking
  • Jira Integration
  • Test Suites
  • Requirements
  • Stepwise Test Execution
  • Custom Fields
  • Audio Recording of Issue
  • User Role Assignments
  • AI Text Prediction
  • Reports

What Problems Will QA touch Solve?

1) Centralized Repository

QA touch can store everything that pertains to project requirements, test cases, and issues. This allows you to map test cases with requirements and to build a Requirements Traceability Matrix automatically.

2) Built-in Issue Tracking

By affording you the ability to track issues within the platform, QA touch can help you transform team collaboration.

3) Audio Recording of Issues

When typing is cumbersome, QA touch lets you create audio records of issues. This way, your team can track and fix bugs while making audio reports.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

QA touch Position In Our Categories

Since businesses have distinct business-related requirements, it is only rational they abstain from settling on a one-size-fits-all, “perfect” business program. Just the same, it is futile to discover such a software solution even among widely used software systems. The reasonable thing to do is to list the different key functions that entail examination including essential features, packages, technical skill capability of staff members, organizational size, etc. After which, you must do your product research exhaustively. Go over these QA touch review articles and check out the other software options in your shortlist in detail. Such detailed product investigation can make sure you avoid ill-fitting software solutions and pay for the one which has all the aspects your company requires in growing the business.

Position of QA touch in our main categories:

TOP 50

QA touch is one of the top 50 Test Management Software products

If you are considering QA touch it could also be beneficial to examine other subcategories of Test Management Software gathered in our database of B2B software reviews.

Since each enterprise has specific business needs, it is sensible for them to refrain from looking for a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such a system even among widely used software solutions. The intelligent thing to do would be to list the various essential elements that require consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some QA touch Test Management Software reviews and look into each of the other apps in your shortlist in detail. Such in-depth research can make sure you discard ill-fitting platforms and zero in on the app that offers all the aspects you need for business success.

How Much Does QA touch Cost?

QA touch Pricing Plans:

Free Trial

Essential

Free

Startup

$29.00/month

Professional

$69.00/month

Enterprise

by quote

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What are QA touch pricing details?

QA touch Pricing Plans:

Free Trial

Essential

Free

Startup

$29.00/month

Professional

$69.00/month

Enterprise

by quote

QA touch offers three plans with enterprise pricing as well as a free package. The inclusions of these are listed below to help you come to a decision.

Essential – Free

  • 5 Users
  • 300 Test Cases
  • 50 Test Runs
  • Unlimited Projects
  • Jira Cloud
  • Issue Tracking
  • Reports

Startup – $29.00/month

  • All Essential Features
  • 10 Users
  • 10,000 Test Cases
  • 1,000 Test Runs
  • Inbuilt Requirements
  • Jira Requirements Integration
  • Activity Log
  • Stepwise Execution
  • Test Cases Exporting
  • Custom Fields
  • Bulk Actions
  • AI Text Prediction
  • Audio Recording of Issue

Professional – $69.00/month

  • All Startup Features
  • 50 Users
  • Unlimited Test Cases
  • Unlimited Test Runs
  • QA touch API
  • Dedicated Customer Support

Enterprise – request pricing information

  • All Professional Features
  • More than 50 Users

User Satisfaction

Positive Social Media Mentions 51
Negative Social Media Mentions 3

We know that when you make a decision to buy a Test Management Software it’s vital not only to find out how professionals rank it in their reviews, but also to find out whether the actual people and businesses that purchased it are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and QA touch reviews across a wide range of social media sites. The information is then featured in an easy to understand format showing how many users had positive and negative experience with QA touch. With that information at your disposal you should be equipped to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for QA touch?

At the moment, QA touch can integrate with Jira cloud, Slack, Github. However, developments are underway to soon connect with the following:

  • Katalon
  • Jenkins
  • Trello
  • BrowserStack

QA touch User Reviews

QA touch average rating:

Average score
4.1/5 (2 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Faisal Humayun

PROS: ✅ Fanatical Customer Service (Bhavani is simply the best asset I've had the pleasure of working with) ✅ Fantastic QA community outreach ( the best in the league, no other company matches their efforts) ✅ Leverages the latest breakthroughs in front-end technology stacks ( Very aesthetic and modern UI ) ✅ Provides support for Behavioral Driven Development (BDD) testing ✅ A highly extensible back-end architecture with a very friendly API ✅ Automation test integration is a breeze ✅ Application scales very well with test data loads ( 3000+ test cases with automation dailies over a year of no performance problems ) ✅ Provide valuable guidance as well as custom integration support at no extra charge ( this is unheard of for startups with little bandwidth - most other small shops will just defer you to their API docs to work it out on your own ). ✅ Extremely active development ( no other Test Management Tool, and I've worked with scores, releases new features, enhancements, and bugfixes at the rate DCKAP does with QA Touch ) ✅ Willing to work out any financials, logistics, migration from other platforms ( which makes moving to QA Touch a no-brainer ) ✅ Search and filtering is super-fast, effective and efficient ✅ Support for custom labels and custom fields helps with easy adoption into heterogeneous organizational workflows. ✅Very valuable, and well-presented Help manuals, FAQs, and video screencasts of features

CONS: ⛔Managerial reports are still a work in progress but I expect this to improve as they race to enhance this milestone in their roadmaps

Reviewed 4 years ago

Read full review >

The least favorable review

Namita Suhaney

PROS: This product charges based on no. of users using this product and not based on number of JIRA users. Basic package price is reasonable.

CONS: 1. The very first and foremost feedback I would like to provide is demo of the product. While providing the demo, product manager never tried to understand if client is able to understand what has been explained and if they are on the same page. There was no pause in the between the demo to ask client if it's all good. Client had to interrupt the product owner in between to clarify the queries. My colleague was unable to understand the accent when demo was provided and while on trying to ask questions, she was just ignored by the product manager. I would highly recommend for the better presentation and demo of the project and really try to understand if client is able to understand the features during the demo. 2. No. of test runs supported in basic package is far less than no. of test cases allowed to store which is not even 1 run per test case. 3. Integration with Slack is an old school way which is not usually recommended and not that safe. Most organisation doesn't want to go back to old school method. 4. Company's already using "Issues" in Gitlab for JIRA integration can't integrate with QA touch. Same with GitHub.

Reviewed 4 years ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

The slingshots which aim to take down the Goliaths of Test Management Tools

Read full review >
Faisal Humayun
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.11.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: ✅ Fanatical Customer Service (Bhavani is simply the best asset I've had the pleasure of working with) ✅ Fantastic QA community outreach ( the best in the league, no other company matches their efforts) ✅ Leverages the latest breakthroughs in front-end technology stacks ( Very aesthetic and modern UI ) ✅ Provides support for Behavioral Driven Development (BDD) testing ✅ A highly extensible back-end architecture with a very friendly API ✅ Automation test integration is a breeze ✅ Application scales very well with test data loads ( 3000+ test cases with automation dailies over a year of no performance problems ) ✅ Provide valuable guidance as well as custom integration support at no extra charge ( this is unheard of for startups with little bandwidth - most other small shops will just defer you to their API docs to work it out on your own ). ✅ Extremely active development ( no other Test Management Tool, and I've worked with scores, releases new features, enhancements, and bugfixes at the rate DCKAP does with QA Touch ) ✅ Willing to work out any financials, logistics, migration from other platforms ( which makes moving to QA Touch a no-brainer ) ✅ Search and filtering is super-fast, effective and efficient ✅ Support for custom labels and custom fields helps with easy adoption into heterogeneous organizational workflows. ✅Very valuable, and well-presented Help manuals, FAQs, and video screencasts of features

CONS: ⛔Managerial reports are still a work in progress but I expect this to improve as they race to enhance this milestone in their roadmaps

What do you think about this review?

Great Poor

Not satisfied

Read full review >
Namita Suhaney
2/5

Overall impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 08.05.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: This product charges based on no. of users using this product and not based on number of JIRA users. Basic package price is reasonable.

CONS: 1. The very first and foremost feedback I would like to provide is demo of the product. While providing the demo, product manager never tried to understand if client is able to understand what has been explained and if they are on the same page. There was no pause in the between the demo to ask client if it's all good. Client had to interrupt the product owner in between to clarify the queries. My colleague was unable to understand the accent when demo was provided and while on trying to ask questions, she was just ignored by the product manager. I would highly recommend for the better presentation and demo of the project and really try to understand if client is able to understand the features during the demo. 2. No. of test runs supported in basic package is far less than no. of test cases allowed to store which is not even 1 run per test case. 3. Integration with Slack is an old school way which is not usually recommended and not that safe. Most organisation doesn't want to go back to old school method. 4. Company's already using "Issues" in Gitlab for JIRA integration can't integrate with QA touch. Same with GitHub.

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QA touch user reviews

The slingshots which aim to take down the Goliaths of Test Management Tools

Read full review >
Faisal Humayun
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.11.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

Not satisfied

Read full review >
Namita Suhaney
2/5

Overall impression

3/5

Customer Support

3/5

Value for Money

2/5

Ease of Use

Published on: 08.05.2021 Company Size: More than 100 Employees Industry: Information Technology and Services
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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