MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

TestTrack Review

TestTrack
Our score: 7.8 User satisfaction: 96%

What is TestTrack?

TestTrack is a test case management suite that covers all testing capabilities companies need. It’s not just a simple software that covers few development phases: TestTrack is the second name name for the application lifecycle management (ALM) tool. It covers all the aspects of test case management such as sorting out requirements, highlighting and tracking defects and bugs, design test runs and their revisions, changes in the codes and QA testing – all done through the platform of TestTrack. It automates the workflow and accelerates the whole test case management process for companies of all sorts.

It is based on the agile development and management methodology through which all the deliverables can be tracked with tractability. Also, the activities and tasks related to development artifacts are visible throughout the development lifecycle, and lead thereof towards smarter decisions.

Overview of TestTrack Benefits

With its amazing benefits, TestTrack represents a complete test case management and tracking solution. From the feature and design requirements to the case deployments, TestTrack makes it easy and manageable to work through different application development lifecycle and phases.

It also allows for agile team collaboration across the development or quality analysis teams. Issues within the designing or development phases can automatically be streamlined for better testing. Team members stay closely updated over the issues or changes as they get notified through the automatic updates of TestTrack. Moreover, correspondence between teams becomes quite transparent and convenient for multiple projects. Companies know who is assigned with a particular task, who is responsible for managing artifacts to design artifacts and so on, and bring the sense of ownership of projects and absolute transparency among teams.

Tracking the workflow of your projects is another benefit offered by TestTrack.  The intuitive user interface provides customizable dashboards with a functional workflow engine. You can measure the time, impact, and productivity of the project along with its quality of product development. Additionally, the customization can be obtained for different workflow states and events along with the display, correspondence, and user engagement capabilities.

Overview of TestTrack Features

  • Issue Management
  • Defect Management
  • Instant Transparent Traceability
  • Hybrid Agile
  • Test Case Management
  • Requirements Management
  • Workflow Automation
  • Requirements Reviewer

TestTrack Position In Our Categories

Bearing in mind companies have their own business demands, it is only reasonable that they abstain from buying an all-in-one, ideal software. Regardless, it would be futile to try to stumble on such an app even among popular software products.
The sensible step to do would be to make a list of the various vital aspects which need scrutiny such as critical features, packages, technical skill levels of staff members, business size, etc. Next, you must conduct your research through and through. Read these TestTrack reviews and check out each of the software solutions in your shortlist in detail. Such comprehensive product investigation ascertain you drop poorly fit apps and pay for the system that offers all the tools your business requires for optimal results.

Position of TestTrack in our main categories:

TOP 50

TestTrack is one of the top 50 Test Management Software products

If you are considering TestTrack it might also be beneficial to investigate other subcategories of Test Management Software listed in our database of B2B software reviews.

There are popular and widely used solutions in each software group. But are they automatically the best fit for your company’s special requirements? A market-leading software product may have thousands of subscribers, but does it present what you need? For this reason, do not blindly invest in popular systems. Read at least a few TestTrack Test Management Software reviews and consider the elements that you wish to have in the software such as the price, main tools, available integrations etc. Then, choose a few systems that fit your wants. Check out the free trials of these products, read online comments, get explanations from the vendor, and do your research systematically. This in-depth homework is sure to help you select the best software application for your company’s unique requirements.

How Much Does TestTrack Cost?

TestTrack Pricing Plans:

Free Trial

TestTrack offers a variety of SMB and enterprise pricing plans to choose from. Take a look at the details, and choose yours:

Basic (Cloud) – Starting at $20/user

  • Hosted on Microsoft Azure
  • Free Support and upgrades
  • 1 year, 10 users

Subscription – Starting at $20/month

  • Hosted on premises
  • Free support and upgrades
  • No minimum commitment

Perpetual – Starting at $395/month

  • Hosted on premises
  • Named and floating options
  • Annual maintenance required

User Satisfaction

Positive Social Media Mentions 47
Negative Social Media Mentions 2

We realize that when you make a decision to buy Test Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TestTrack reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TestTrack. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • SaaS
  • On Premise
  • Cloud Hosted

Language Support

  • English
  • Ireland
  • South Africa
  • Europe
  • Asia
  • Australia
  • China
  • Germany
  • India
  • Japan
  • Latin America
  • Middle-East

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular TestTrack Alternatives

Top Competitors To TestTrack By Price

Trending Test Management Software Reviews

Product name:
Score:
Satisfaction:
8.0
100%
7.8
98%
6.9
100%
8.0
100%
8.3
97%

TestTrack Comparisons

TestTrack user reviews

Helps to trace requirements and cases

Read full review >
Loretta
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

Allows prioritization of tasks

Read full review >
Jo
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

Easy to search and find what you are looking for

Read full review >
Rafael
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.08.2018 Company Size: More than 100 Employees Industry: Computer Software

Efficient in generating reports or different issues

Read full review >
Owen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.04.2018 Company Size: More than 100 Employees Industry: Design

Easy to transfer data to users

Read full review >
Marjorie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2018 Company Size: More than 100 Employees Industry: Paper & Forest Products

What are TestTrack pricing details?

TestTrack Pricing Plans:

Free Trial

TestTrack offers a variety of SMB and enterprise pricing plans to choose from. Take a look at the details, and choose yours:

Basic (Cloud) – Starting at $20/user

  • Hosted on Microsoft Azure
  • Free Support and upgrades
  • 1 year, 10 users

Subscription – Starting at $20/month

  • Hosted on premises
  • Free support and upgrades
  • No minimum commitment

Perpetual – Starting at $395/month

  • Hosted on premises
  • Named and floating options
  • Annual maintenance required

What integrations are available for TestTrack?

TestTrack integrates with the following business systems and applications:

  • CVS
  • GitHub
  • Microsoft Team Foundation Server
  • Perforce
  • Subversion
  • Surround SCM
  • Visual SourceSafe
  • Microsoft Visual Studio
  • Microsoft Excel
  • Microsoft Outlook
  • QA Wizard Pro

TestTrack average rating:

Average score
4.6/5 (10 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Sonya

PROS: It has become a reliable tool for our projects. We can easily configure workloads and use filters to search for what we want. When it comes to reporting, it plays a huge role and makes our work easier. We can generate reports on development which allows us to correct the bugs with ease, moving forward. The tutorials on how to use the tool are at your disposal which makes it simple for you to learn how the tool works. The support is highly responsive for the problems you face with TestTrack. The templates available are beautiful and on-demand to help you get started.

CONS: Although the tool offers better tracking as compared to other similar tools, it has some few bugs that need correcting. It has multiple fields and thus not easy to find a field you want. In terms of integration, TestTrack is limited to few tools, which is a disadvantage. The import and export feature has issues of compatibility with other tools. Also, the developers of the tool can make test editing better for efficiency.

Reviewed 2 years ago

Read full review >

The least favorable review

Jo

PROS: When you compare with other similar applications, TestTrack is better off. It helps to customize and create workflows in such a way that you can manage it with ease. This allows you to create proper tickets depending on the business units. The workflow manager feature equips you with the right tools for tracking and tracing tickets within thesystem. It also helps you to print different workflows in the form of charts so that you can view them in hard copies. Also, integration with .NET is possible which adds to its efficiency.

CONS: Although the tool works fine to help projects move forward, there are still some frustrating bits that need improving. Some features are not intuitive which gives the clients a hard time while using the product. Also, tickets for workflow may not move automatically which means that at times, you have to do it yourself manually. This can be frustrating and time consuming. It would be nice if the features were simpler as this would eliminate some lags.

Reviewed 1 year ago

Read full review >

More reviews from 10 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Helps to trace requirements and cases

Read full review >
Loretta
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It is highly configured to help you manage the requirements and controls of the tool. For example, you can choose which fields or elements you want to prioritize and do away with those that do not concern you. This helps to make your work easier. As for the filters, they empower you to sort out the items you want to view. It makes it easy when it comes to searching for a requirement on the tool. It allows you to customize your workflow and thus better customer service on your part.

CONS: It is difficult to use the previous projects’ templates on future projects. It does not offer this feature in its raw form. When you attempt to use previous templates on a similar project, the changes you make on the current template have to be effected even in the original template. It would be better if such changes were automatic such that you do not have to make changes in both templates.

What do you think about this review? Great Poor

Allows prioritization of tasks

Read full review >
Jo
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Hospital & Health Care

PROS: When you compare with other similar applications, TestTrack is better off. It helps to customize and create workflows in such a way that you can manage it with ease. This allows you to create proper tickets depending on the business units. The workflow manager feature equips you with the right tools for tracking and tracing tickets within thesystem. It also helps you to print different workflows in the form of charts so that you can view them in hard copies. Also, integration with .NET is possible which adds to its efficiency.

CONS: Although the tool works fine to help projects move forward, there are still some frustrating bits that need improving. Some features are not intuitive which gives the clients a hard time while using the product. Also, tickets for workflow may not move automatically which means that at times, you have to do it yourself manually. This can be frustrating and time consuming. It would be nice if the features were simpler as this would eliminate some lags.

What do you think about this review? Great Poor

Easy to search and find what you are looking for

Read full review >
Rafael
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.08.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: The search feature in this tool is not only powerful but reliable. You can filter your search when looking for tickets through a long list by keywords. It makes it easy for you to find what want. This allows you to solve problems and use the tool without many glitches. TestTrack utilizes both keywords and filters to give you a stress-free search experience.

CONS: When it comes to ticketing or creating a ticket, the tool is not as efficient. We expected that it saves the details of the ticket automatically even when you are not logged in. however, it does not do so. You have to be logged in for the ticket to be saved. If you leave in the middle of creating a ticket and the tool logs you out, you will lose all your work as it will not be saved. This can be frustrating and tiring. It would be better if the ticket could be saved automatically once you are logged out to save time and effort.

What do you think about this review? Great Poor

Efficient in generating reports or different issues

Read full review >
Owen
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.04.2018 Company Size: More than 100 Employees Industry: Design

PROS: You can customize the tool based on the needs of your projects. It helps you to track all your test runs, defects, requirements and cases that come up during the developmental and implementation processes. You can create custom fields and generate custom reports based on the queries of your customers. In short, it offers an all-round trace solution and thus contributes to the success of your project. The best thing about TestTrack is that, it can adapt to any organization or project and thus efficient.

CONS: The available report creator TestTrack has is not that reliable. Although they have the XSLT, all users cannot relate with it. This makes it difficult for them to create reports based on what they are familiar with. It would be better if it adopted the WYSIWYG creator for report templates. For the requirements template, there is no tool to help users create a custom template based on their needs and preferences. The developers of the tool can include this in their next upgrade to help make it effective.

What do you think about this review? Great Poor

Easy to transfer data to users

Read full review >
Marjorie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.04.2018 Company Size: More than 100 Employees Industry: Paper & Forest Products

PROS: The simplicity of the tool makes it easy to use for anyone looking to track cases and test runs in a project. You can configure it based on the needs of your projects, which adds to its simple user experience. It simplifies how to transfer data to the users with the Task Board feature. You only have to drag and drop the tickets that relate to a particular user with this feature. It empowers you to manage all tickets and issues in your project by assigning the tickets to the users for review.

CONS: The part of integration does not work well with us. Previously, we tried to connect with the Surround SCM with no success. It would be better if the tool was compatible with other applications as this would help improve its functionality. Despite all this, it has become a better addition to our projects and operations.

What do you think about this review? Great Poor

Increases workflow in ticketing

Read full review >
Jonathan
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 06.03.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: What I loved most about TestTrack is the ability to integrate with almost all the applications I use. For example, the SCM, which is a provider of source code and MS Office. For the MS Office, it integrates with the 32 bit version but the 64 bit option. The good thing is that I use the older version for my application development which is a plus. Apart from that, it has managed to increase the workflow of the design and development stages of my projects.

CONS: Although integration is there, it does not exist for the 64 bit MS Office. This limits me to the old version of the application. It would be nice if they could upgrade the system and make it compatible with the latest version of MS Office. Just like any other software, TestTrack comes with some other minor glitches which can be handled with ease as the customer support is highly responsive.

What do you think about this review? Great Poor

Increases project team collaboration and communication

Read full review >
Casey
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.02.2018 Company Size: More than 100 Employees Industry: Defense & Space

PROS: It has become a great tool for managing our database. We started small almost a decade ago and we can say it has helped us to transition well over time as we grow. With our team of professionals including developers and engineers, they are able to collaborate well on the same platform and take on projects in unison. This has brought about efficient and smooth workflow and thus reliable.

CONS: Customization of the field is not intuitive. As we grew as a company, it was hard to change the custom fields of our clients to what we wanted them. Data is not easily moved from or into the fields which leaves us not knowing what to do. At the moment, the fields still look the same as they were before. It would be better if it could be fully customizable to help change how the fields look as time goes by. Also, it is difficult to group users in particular groups and change those groups and rules when their activities or objectives change. It would also be nice if such features were introduced into the tool.

What do you think about this review? Great Poor

A great monitoring tool for your projects

Read full review >
Sonya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2018 Company Size: 11-50 Employees Industry: Medical Services

PROS: It has become a reliable tool for our projects. We can easily configure workloads and use filters to search for what we want. When it comes to reporting, it plays a huge role and makes our work easier. We can generate reports on development which allows us to correct the bugs with ease, moving forward. The tutorials on how to use the tool are at your disposal which makes it simple for you to learn how the tool works. The support is highly responsive for the problems you face with TestTrack. The templates available are beautiful and on-demand to help you get started.

CONS: Although the tool offers better tracking as compared to other similar tools, it has some few bugs that need correcting. It has multiple fields and thus not easy to find a field you want. In terms of integration, TestTrack is limited to few tools, which is a disadvantage. The import and export feature has issues of compatibility with other tools. Also, the developers of the tool can make test editing better for efficiency.

What do you think about this review? Great Poor

Highly responsive customer support

Read full review >
Denise
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.12.2017 Company Size: More than 100 Employees Industry: Wireless

PROS: It has managed to help me during test runs for my software development. I can easily carry out experiments and detect which areas need improving. This saves a lot of time as it offers me the needed space and time to put my application out there. The interface is simple and I can search for items in the system with ease. It helps me to arrange and customize the fields to my liking which increases the chances of being successful with the tool. Where find difficulties in using the application, I can contact the customer support which is highly responsive.

CONS: The customer experience is not as great as it should be. You get a lot of things or items to deal with which can be cumbersome, including fields and tabs. Also, the automatic log out for users who show signs of inactivity when using the system is not nice. Once you are logged out, all your work on the ticket is lost. With such a limitation, it can be difficult to work on detailed tickets as you have to start all over again once you are logged out.

What do you think about this review? Great Poor

It helps to save time

Read full review >
Vickie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.12.2017 Company Size: 11-50 Employees Industry: Computer Software

PROS: Everything to do with ticketing and receiving feedback from customer is taken care of by TestTrack. It allows for ease of tracing of issues that arise during the development of a project. You can also manage you time wisely by assigning those issues to specific users on the system. With such flexibility, you can manage ticketing and trace problems with ease. It helps to manage the workflow in tickets as you can assign them depending on the experience, knowledge and skills of the users, making it efficient. It creates a digital trail of how issues are coming in and who they have been assigned to.

CONS: It has some bits of things that will need improving. For example, when you have two tickets in the executable, it can be difficult to know which one to prioritize first. The system does not give you this information which can cause delays when you make the wrong decision. It would be better if the system offered a release action for the issue which should be executed or dealt with first. Also, the buttons on the system when you are viewing it from a PC or laptop with 4K resolution are not clearly visible. This means that you can close a ticket without wanting to, which will lead to data loss. The tool does not offer an option to automatically save your work and once you are logged out, your work is lost. There should be a way to salvage your work after the connection is lost or you have logged out.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.