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User review of Qobrix CRM

ArgusFX CRM

- by Harry Michaelides

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Ease of use and option to customize based on your specific need. On line trading and being in an industry which is closely monitored and regulated means that you have strict rules, policies and procedures to follow as far as customers and funds received. Having a customizable CRM means that you can adopt all new regulatory directives adopted

What aspects are problematic or could work better?

deliverables of new custom solutions applied. I understand that this is not always an easy task

What features/services would you like to see in future versions of this product?

new modules for reporting purposes

What specific problems in your company were solved by this product?

classifying and categorising all clients registered

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

ZOHO

Why did you decide to change it?

customization limits

Are you satisfied with the change?

yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

10-20K

What is your total annual cost for using this product?

3000

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Sales & Marketing Automation

Email Marketing
4
very good
Campaign Management
3
ok

Integrations

Social Network Integration
4
very good

General Features

Customization
5
amazing