User review
of Qobrix
ArgusFX CRM
-
by Harry Michaelides
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Ease of use and option to customize based on your specific need. On line trading and being in an industry which is closely monitored and regulated means that you have strict rules, policies and procedures to follow as far as customers and funds received. Having a customizable CRM means that you can adopt all new regulatory directives adopted
What aspects are problematic or could work better?
deliverables of new custom solutions applied. I understand that this is not always an easy task
What features/services would you like to see in future versions of this product?
new modules for reporting purposes
What specific problems in your company were solved by this product?
classifying and categorising all clients registered
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Financial Services
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
ZOHO
Why did you decide to change it?
customization limits
Are you satisfied with the change?
yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
10-20K
What is your total annual cost for using this product?
3000
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Sales & Marketing Automation
Email Marketing very good
4
Campaign Management ok
3
Integrations
Social Network Integration very good
4
General Features
Customization amazing
5
