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User review of Qobrix

Brief Summary of our experience with Qobrix CRM

- by Costas Tjiapouras, PMP®

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Very easy to navigate among the different modules. Mobile friendly, cloud based.

What aspects are problematic or could work better?

Not problematic, but need a better user interface for the search module.

What features/services would you like to see in future versions of this product?

More integration with Office365

What specific problems in your company were solved by this product?

We were looking for a better CRM (More user friendly and mobile) from the one we had

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Oracle JDE CRM Module

Why did you decide to change it?

We were looking for a more user friendly, mobile and cloud based CRM Application.

Are you satisfied with the change?

So far, YES.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

13K

What is your total annual cost for using this product?

3.2K

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

2K

FEATURE DETAILS

General Features

Customization
5
amazing