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User review
of Qualaroo
A helpful tool to resolve issues as they happen
-
by Saumya Sharma
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
It is an easy tool to launch a survey with various exit-intent templates and advanced AI analytics.
What aspects are problematic or could work better?
We didn't face any problems yet.
What features/services would you like to see in future versions of this product?
We got what we wanted so nothing as such. Qualaroo already has so many features which were more than enough for our requirements.
What specific problems in your company were solved by this product?
Qualaroo really helped us in improving the conversion rates of our landing pages.
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provided interactive branding and appearance features for the company to create personalized surveys.
- It delivered sophisticated analytic functions that display results in understandable charts.
- It boosted customer engagement and satisfaction, and helped maintain a professional relationship.
PRICING & COSTS
What was the cost of implementing this product?
Implementation was free of cost
What is your total annual cost for using this product?
$300 for 6 months
How long is your contract with the vendor?
Less than 1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Survey
Survey Creator & Editor very good
4
Bulk Emailing very good
4
Responder Management amazing
5
Customization amazing
5
Distribution very good
4
Branching Logic and Audience Segmentation very good
4
Formating very good
4
Data Import/Export amazing
5
Expert Templates very good
4
Survey Logic very good
4
Multimedia amazing
5
Feedback Management very good
4
Labeling, Tagging, and Categorization amazing
5
Question Morphing very good
4
Randomize & Copy-Paste Questions very good
4
Versioning & Testing very good
4
Expression Piping very good
4
Platform
Performance & Reliability amazing
5
Reporting & Analytics very good
4
Customization amazing
5
Support amazing
5
API/Integrations amazing
5
User, Role, and Access Management very good
4
Security very good
4
Multi-Language amazing
5
